Re: how to show process ticket selection on customer user interface?
Jimmy SUNG <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Dear Gerald, thanks a lot for your answer. I can do it now ☺ Best Regards, Jimmy SUNG From: otrs [mailto:[email protected]] On Behalf Of Gerald Young Sent: Friday, September 23, 2016 7:54 PM To: User questions and discussions about OTRS. <[email protected]> Subject: Re: [otrs] how to show process ticket selection on customer user interface? It should show up if there's an active process ticket where the first Activity is set to Customer (or Agent and Customer). On Fri, Sep 23, 2016 at 2:12 AM, Jimmy SUNG <[email protected]<mailto:[email protected]>> wrote: Hi All, May I ask how to show process ticket selection on customer user interface? Best Regards, JS --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs