Re: Customer user list from both AD and DB

Hi Bene.

> Am 27.09.2016 um 09:36 schrieb Bene <[email protected]>:
> 
> Previously when we worked with customers authenticating vs. the OTRS DB, the customer user list contained
> all the customers in the database. We changed Config.pm to allow the customers to also authenticate
> vs. the AD, and inserted a 2nd authentication method vs the OTRS DB.
> However, the Customer User administration only shows those customers from the AD, not the customer user
> from the OTRS DB.
> 
> How can I included both in the list?

You missed some information in your mail:
* what is your OTRS version?
* please provide a (anonymized) extract from your config that contains the configuration for both: DB and AD connection.

By default both should sources should be available via AdminCustomerUser interface.

Best wishes,
Jan Dreyer

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