Re: Tickets Event Calendar
Nicole Klose <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Hey, did you configure the both Dynamic Fields which are necessary for it? You have to create them manually and enter the name in the sysconfig option. (There are some names as a suggestion). Also the Calendar is just showing Ticket from a specific Queue where both of this date/time fields are set. So you have to check the Queue, if the Dynamic Fields are created and if you filled them in the Ticket. Cheerio From: "Personal Técnico" <[email protected]> To: [email protected] Sent: Dienstag, 27. September 2016 15:48:33 Subject: [otrs] Tickets Event Calendar Hi, I'm trying to configure OTRS 5 with "Tickets Event Calendar". However, in calendar tickets don't appear and calendar is "empty". I have followed these two links: http://ansonc.hk/2014/01/10/otrs-activate-event-calendar/ https://otrs.github.io/doc/manual/admin/3.3/en/html/the-dashboard.html Could you help me? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs