Re: SSL Log "errors"

Carlos Rodríguez <[email protected]> Mon, 10 Oct 2016 09:51:54 -0500
Newsgroups	gmane.comp.otrs.user
Message-ID	<[email protected]>
Hi Christian,

As far as I can see, this is as you say a warning, instead of an error, apparently you have the CPAN module 'Net::POP3’ that is incompatible with 'Net::SSLGlue’ for secure POP3 connections, as you can see from the mentioned line:

https://github.com/noxxi/p5-net-sslglue/blob/master/lib/Net/SSLGlue/POP3.pm <https://github.com/noxxi/p5-net-sslglue/blob/master/lib/Net/SSLGlue/POP3.pm>

my $DONT;
BEGIN {
    if (defined &Net::POP3::starttls) {
	warn "using SSL support of Net::POP3 $Net::POP3::VERSION instead of SSLGlue";
	$DONT = 1;
	goto DONE;
    }

If the Net::SSLGlue::POP3 detects Net::POP3::starttls is deactivates itself (‘$DONT =1;’) as it overwrites some Net::POP3 functions.

As a workaround, please check if is feasible to uninstall Net::POP3 in your system.

((enjoy))

Carlos Rodríguez




> On Oct 10, 2016, at 8:50 AM, Christian Deligant <[email protected]> wrote:
> 
> Hello,
> 
> Since I updated to otrs 5 I have the log entry every 10 minutes
> 
> There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: [Mon Oct 10 14:10:12 2016] otrs.Daemon.pl: using SSL support of Net::POP3 3.05 instead of SSLGlue at /usr/share/perl5/Net/SSLGlue/POP3.pm line 12.
> 
> 
> I googled and found out that probably it is not an error but a notice.
> Nonetheless, I would like to keep the log clean: how to avoid this line?
> 
> About the system:
> Ubuntu 16.04.01 LTS
> It is the only error in the log
> All the accounts fetched are on POP3TLS from a server with self-signed certificate.
> 
> Thank you for your help
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