Re: SSL Log "errors"

Carlos Rodríguez <[email protected]> Mon, 10 Oct 2016 10:17:51 -0500
Newsgroups	gmane.comp.otrs.user
Message-ID	<[email protected]>
Hi Christian,

The Daemon logs everything from the STDERR in a file, unfortunately warnings are output to the STDERR, since this warnings could be potentially an issue or indicator that something is or could be wrong, I don’t see an easy and safe way to omit them.


((enjoy))

Carlos Rodríguez




> On Oct 10, 2016, at 10:05 AM, Christian Deligant <[email protected]> wrote:
> 
> Thank you for your quick answer but... why is this only triggered throught the Daemon and not if I click on the link to fetch emails "now"?
> 
> I have no idea on how to uninstall Net::POP3 (actually CPAN users discourage this!) so I upgraded it to version 3.10...
> 
> Chris
> Il 10/10/2016 16:51, Carlos Rodríguez ha scritto:
>> Hi Christian,
>> 
>> As far as I can see, this is as you say a warning, instead of an error, apparently you have the CPAN module 'Net::POP3’ that is incompatible with 'Net::SSLGlue’ for secure POP3 connections, as you can see from the mentioned line:
>> 
>> https://github.com/noxxi/p5-net-sslglue/blob/master/lib/Net/SSLGlue/POP3.pm <https://github.com/noxxi/p5-net-sslglue/blob/master/lib/Net/SSLGlue/POP3.pm>
>> 
>> my $DONT;
>> 
>> BEGIN {
>> 
>>     if (defined &Net::POP3::starttls) {
>> 
>> 	warn "using SSL support of Net::POP3 $Net::POP3::VERSION instead of SSLGlue";
>> 
>> 	$DONT = 1;
>> 
>> 	goto DONE;
>> 
>>     }
>> 
>> If the Net::SSLGlue::POP3 detects Net::POP3::starttls is deactivates itself (‘$DONT =1;’) as it overwrites some Net::POP3 functions.
>> 
>> As a workaround, please check if is feasible to uninstall Net::POP3 in your system.
>> 
>> ((enjoy))
>> 
>> Carlos Rodríguez
>> 
>> 
>> 
>> 
>>> On Oct 10, 2016, at 8:50 AM, Christian Deligant <[email protected] <mailto:[email protected]>> wrote:
>>> 
>>> Hello,
>>> 
>>> Since I updated to otrs 5 I have the log entry every 10 minutes
>>> 
>>> There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: [Mon Oct 10 14:10:12 2016] otrs.Daemon.pl: using SSL support of Net::POP3 3.05 instead of SSLGlue at /usr/share/perl5/Net/SSLGlue/POP3.pm line 12.
>>> 
>>> 
>>> I googled and found out that probably it is not an error but a notice.
>>> Nonetheless, I would like to keep the log clean: how to avoid this line?
>>> 
>>> About the system:
>>> Ubuntu 16.04.01 LTS
>>> It is the only error in the log
>>> All the accounts fetched are on POP3TLS from a server with self-signed certificate.
>>> 
>>> Thank you for your help
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>> 
>> 
>> 
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