Re: SSL Log "errors"

Carlos Rodríguez <[email protected]> Mon, 10 Oct 2016 12:06:50 -0500
Newsgroups	gmane.comp.otrs.user
Message-ID	<[email protected]>
Hi Christian,

I recommend you to open a bug report with all this information.

If there is something we can do about it, it should be documented.

((enjoy))

Carlos Rodríguez




> On Oct 10, 2016, at 12:03 PM, Christian Deligant <[email protected]> wrote:
> 
> I hope OTRS developers will take care of parsing the return warning of the module as we are on a stalled position:
> 
> - Net::SSLGlue::POP3 module is marked as dependency of otrs and otrs2 packages
> - Net::POP3 seems to be a core module of perl...
> 
> so whoever wants to fetch emails through POP3S or POP3TLS will receive complains...
> 
> Chris
> 
> Il 10/10/2016 17:51, Carlos Rodríguez ha scritto:
>> Hi Christian,
>> 
>> For sure you can just do that, I will discourage to do it, as in any update of OTRS you will have to do it again.
>> 
>> ((enjoy))
>> 
>> Carlos Rodríguez
>> 
>> 
>> 
>> 
>>> On Oct 10, 2016, at 10:49 AM, Christian Deligant <[email protected] <mailto:[email protected]>> wrote:
>>> 
>>> I simply went in line 12 of the module and commented out the warning :)
>>> 
>>> VERY dirty hack but at least now otrs is fetching the emails without complaining nor sending emails around
>>> 
>>> Chris
>>> 
>>> Il 10/10/2016 17:17, Carlos Rodríguez ha scritto:
>>>> Hi Christian,
>>>> 
>>>> The Daemon logs everything from the STDERR in a file, unfortunately warnings are output to the STDERR, since this warnings could be potentially an issue or indicator that something is or could be wrong, I don’t see an easy and safe way to omit them.
>>>> 
>>>> 
>>>> ((enjoy))
>>>> 
>>>> Carlos Rodríguez
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On Oct 10, 2016, at 10:05 AM, Christian Deligant <[email protected] <mailto:[email protected]>> wrote:
>>>>> 
>>>>> Thank you for your quick answer but... why is this only triggered throught the Daemon and not if I click on the link to fetch emails "now"?
>>>>> 
>>>>> I have no idea on how to uninstall Net::POP3 (actually CPAN users discourage this!) so I upgraded it to version 3.10...
>>>>> 
>>>>> Chris
>>>>> Il 10/10/2016 16:51, Carlos Rodríguez ha scritto:
>>>>>> Hi Christian,
>>>>>> 
>>>>>> As far as I can see, this is as you say a warning, instead of an error, apparently you have the CPAN module 'Net::POP3’ that is incompatible with 'Net::SSLGlue’ for secure POP3 connections, as you can see from the mentioned line:
>>>>>> 
>>>>>> https://github.com/noxxi/p5-net-sslglue/blob/master/lib/Net/SSLGlue/POP3.pm <https://github.com/noxxi/p5-net-sslglue/blob/master/lib/Net/SSLGlue/POP3.pm>
>>>>>> 
>>>>>> my $DONT;
>>>>>> 
>>>>>> BEGIN {
>>>>>> 
>>>>>>     if (defined &Net::POP3::starttls) {
>>>>>> 
>>>>>> 	warn "using SSL support of Net::POP3 $Net::POP3::VERSION instead of SSLGlue";
>>>>>> 
>>>>>> 	$DONT = 1;
>>>>>> 
>>>>>> 	goto DONE;
>>>>>> 
>>>>>>     }
>>>>>> 
>>>>>> If the Net::SSLGlue::POP3 detects Net::POP3::starttls is deactivates itself (‘$DONT =1;’) as it overwrites some Net::POP3 functions.
>>>>>> 
>>>>>> As a workaround, please check if is feasible to uninstall Net::POP3 in your system.
>>>>>> 
>>>>>> ((enjoy))
>>>>>> 
>>>>>> Carlos Rodríguez
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Oct 10, 2016, at 8:50 AM, Christian Deligant <[email protected] <mailto:[email protected]>> wrote:
>>>>>>> 
>>>>>>> Hello,
>>>>>>> 
>>>>>>> Since I updated to otrs 5 I have the log entry every 10 minutes
>>>>>>> 
>>>>>>> There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: [Mon Oct 10 14:10:12 2016] otrs.Daemon.pl: using SSL support of Net::POP3 3.05 instead of SSLGlue at /usr/share/perl5/Net/SSLGlue/POP3.pm line 12.
>>>>>>> 
>>>>>>> 
>>>>>>> I googled and found out that probably it is not an error but a notice.
>>>>>>> Nonetheless, I would like to keep the log clean: how to avoid this line?
>>>>>>> 
>>>>>>> About the system:
>>>>>>> Ubuntu 16.04.01 LTS
>>>>>>> It is the only error in the log
>>>>>>> All the accounts fetched are on POP3TLS from a server with self-signed certificate.
>>>>>>> 
>>>>>>> Thank you for your help
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>>>>>> 
>>>>>> 
>>>>>> 
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