Re: export with SQL querie(s)

Stéphane Pouyllau <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
Hello,
I want just (into OTRS Admin > SQL Box) to have a SQL query to export in CSV or Excel all tickets with, ticket by ticket all « Articles » (by No.).
Best,
S

> Le 14 déc. 2016 à 10:13, Susan Dittmar <[email protected]> a écrit :
> 
> Hi Stéphane!
> 
> Am 14.12.2016 um 09:13 schrieb Stéphane Pouyllau:
>> I think is a « classic » question but I want to export all items of all tickets to CSV file. What’s the SQL query ? Is there a guideline or an OTRS SQL queries « almanac » ?
> 
> I vaguely remember CSV export capabilities of SQL, though I'm not sure
> whether those commands are SQL standard or brand-specific extensions.
> Before I go on a hunt for those, some questions.
> 
> What database backend (which database server software) do you use?
> 
> Do you need to group information by ticket?
> 
> What do you want to archieve? Do you want to have some kind of
> human-readable backup? In that case, is CSV necessary or would another
> human-readable format work for you?
> 
> Susan
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--
Stéphane POUYLLAU
Ingénieur de recherche CNRS
Directeur technique d'Huma-Num

http://www.huma-num.fr
http://humanum.hypotheses.org

Twitter : http://twitter.com/spouyllau
Blog perso : http://blog.stephanepouyllau.org

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