5s: Attachment not viewable/clickable when composing an answer
Ralf Hildebrandt <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
When answering a ticket, the agent can appen attachments to their answer. And they can delete attachments from the reply. But, once an attachment has been added, the agent cannot verify (by clicking on the attachment) if he/she attached the correct file. Is this configurable? Running OTRS 5s here. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin [email protected] Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs