Re: 5s: Attachment not viewable/clickable when composing an answer
Florian Edlhuber <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Organization | edlhuber.net |
| Message-ID | <[email protected]> |
Hi Ralf, 20.12.2016 14:37 - Ralf Hildebrandt schrieb: > When answering a ticket, the agent can appen attachments to their > answer. And they can delete attachments from the reply. > > But, once an attachment has been added, the agent cannot verify (by > clicking on the attachment) if he/she attached the correct file. AFAIR the attachmant handling is not configurable. -- Florian --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs