Re: Problem about updating owner in OTRS 5

Alvaro Cordero <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <CAKzf-ZNhsd1NFsRoSKiORmSgTwQi4727c-_aH=mUQ-J_U4kgoQ@mail.gmail.com>
Hello, It looks like you are using Responsible Feature instead of Owner?
Did you clear your cache and rebuild config after finishing the upgrade
process?

Best Regards

2017-02-07 7:57 GMT-06:00 Gökhan Öner <[email protected]>:

> Hi Everyone,
>
> I have upgraded from OTRS 4.0.13 to 5.0.16. When i try to update the owner
> from owner menu, i couldn't find any place to select owner. Everything
> seems true in SysConfig. The screenshot is attached.
>
> Can anyone help me with this issue ?
>
> Regards.
>
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-- 

*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* [email protected]

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