[HOWTO] Timeout too long when a server fail on multiple authentication ldap servers

ercanaro <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <CANo1p6f1qB=32a14ZjdjNNZqMwfAANpKK3Nsb9SJHsZOR8Z=Tg@mail.gmail.com>
Hi,
my server is a Centos 6 with OTRS 3.3.10
My configuration provides this configuration type of situation:

 $Self->{'AuthModule1'} = 'Kernel::System::Auth::LDAP';
    $Self->{'AuthModule::LDAP::Host1'} = 'ldaps://172.200.100.121';
    $Self->{'AuthModule::LDAP::BaseDN1'} = 'dc=ict,dc=test,dc=com';
....

 $Self->{'AuthModule2'} = 'Kernel::System::Auth::LDAP';
    $Self->{'AuthModule::LDAP::Host1'} = 'ldaps://172.200.100.120';
    $Self->{'AuthModule::LDAP::BaseDN1'} = 'dc=ict,dc=test,dc=com';:
...
 $Self->{'AuthModule::LDAP::Params'} = {
        port    => 636,
        *timeout => 120, *(if i modify this value nothing change)
        async   => 0,
        version => 3,
    };
...

If the first server fail, the authentication switches to the second ldap
server
but the time is 60-70 in seconds or more!
is possibile to change this timeout?
thanks in advance.

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