Re: OTRS agent Password Policy

Hi,

  Thank you for the answer, I added the OTRS Password Policy could you see
the settings in the attached file.
I haven't  these two options the password history and Password Max Valid
Time In Days. So, I want to add them but I couldn't.

Miss some thing ?

Best regards.



2017-02-21 16:50 GMT+01:00 Chris Ellam <[email protected]>:

> Hi Rose,
>
> the first can be achieved through the standard agent preference group by
> setting PasswordMinSize to 15,
> for lower and upercase its the regex in PasswordRegExp
> '((?=.*\\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[\\W]))' note this also include a
> digit.
>
> For change every 90 day and the password history you need an additional
> package OTRSPasswordPolicy
> here set PasswordTTL to 90 and PasswordHistory to 3.
>
> The are othere things you may want to do like setting the days to warn
> before expiry PasswordWarnBeforeExpiry and exceptions to to TTL and history.
>
> The same can be done for customers too, in their preferences.
>
> cu,
>
> Chris
> ------------------------------
> *From: *"Rose Dowson" <[email protected]>
> *To: *[email protected]
> *Sent: *Tuesday, February 21, 2017 4:34:00 PM
> *Subject: *[otrs] OTRS agent Password Policy
>
> Hi,
>
>     How do I enforce an agent password policy of say:
>
>          - length 15 chars - upper/lower case - symbol
>          - change every 90 days
>          - Password History 3
>
> I want to do this for all otrs agents.
>
> Does anyone know the solution?
>
>
>
>  Regards,
>
>
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