Re: OTRS agent Password Policy

Hi,

   Thank you very much. Just one more question please : I set the
'PasswordTTL' => '1' to check if it works correctly but I haven't any
result when I set my agent password I could log in normally.
So, it seems I missed something.
Could you tell me please how could I check this ?

Best Regards.

2017-02-22 12:50 GMT+01:00 Chris Ellam <[email protected]>:

> Hi Rose,
>
> I guess you could edit ZZZAuto.pm, find $Self->{'PreferencesGroups'}->{'Password'}
> =  {
> and then add after PasswordRegExp the following
>   'PasswordTTL' => '90',
>   'PasswordHistory' => '3',
>   'PasswordWarnBeforeExpiry' => '5',
>
> Then delete the cache
>  ~otrs/bin/otrs.Console.pl Maint::Cache::Delete
>
> You should now have all your entries for the password settings.
> The exception list is in Sysconfig OTRSPasswordPolicy in the Subgroup
> Exceptions.
>
> have fun,
>
> Chris
>
> ------------------------------
> *From: *"Rose Dowson" <[email protected]>
> *To: *"User questions and discussions about, OTRS." <[email protected]>
> *Sent: *Tuesday, February 21, 2017 5:14:07 PM
> *Subject: *Re: [otrs] OTRS agent Password Policy
>
> Hi,
>
>   Thank you for the answer, I added the OTRS Password Policy could you see
> the settings in the attached file.
> I haven't  these two options the password history and Password Max Valid
> Time In Days. So, I want to add them but I couldn't.
>
> Miss some thing ?
>
> Best regards.
>
>
>
> 2017-02-21 16:50 GMT+01:00 Chris Ellam <[email protected]>:
>
>> Hi Rose,
>>
>> the first can be achieved through the standard agent preference group by
>> setting PasswordMinSize to 15,
>> for lower and upercase its the regex in PasswordRegExp
>> '((?=.*\\d)(?=.*[a-z])(?=.*[A-Z])(?=.*[\\W]))' note this also include a
>> digit.
>>
>> For change every 90 day and the password history you need an additional
>> package OTRSPasswordPolicy
>> here set PasswordTTL to 90 and PasswordHistory to 3.
>>
>> The are othere things you may want to do like setting the days to warn
>> before expiry PasswordWarnBeforeExpiry and exceptions to to TTL and history.
>>
>> The same can be done for customers too, in their preferences.
>>
>> cu,
>>
>> Chris
>> ------------------------------
>> *From: *"Rose Dowson" <[email protected]>
>> *To: *[email protected]
>> *Sent: *Tuesday, February 21, 2017 4:34:00 PM
>> *Subject: *[otrs] OTRS agent Password Policy
>>
>> Hi,
>>
>>     How do I enforce an agent password policy of say:
>>
>>          - length 15 chars - upper/lower case - symbol
>>          - change every 90 days
>>          - Password History 3
>>
>> I want to do this for all otrs agents.
>>
>> Does anyone know the solution?
>>
>>
>>
>>  Regards,
>>
>>
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