Queue Escalations - duplicate escalation email to supervisors

Greetings,

OTRS 5.0.17

Our queue escalations are working as expected, with agents receiving
escalation notifications via email.

Is it possible to have a supervisor receive a duplicate of the above email?

I'll be giving the Admin->GenericAgent facility a try (ie, calling an
external script which sends the supervisor a similar notification email),
but was wondering whether there is a more elegant way of achieving this.

Thanks

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