JavaScriptError: Cannot call method 'Init' of undefined
Mimiko <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Hello. I use otrs v.5.0.12. I install ITSM-5.0.22 and have following error when customer opens its ticket: [ERROR] JavaScriptError: Cannot call method 'Init' of undefined CommonJS_15960b24f3865ce266849a98b48306a5.js:1066 [STACKTRACE] (?)()@http://ticket.domain.com/otrs/customer.pl?Action=CustomerTicketZoom;TicketNumber=2017082410000033:528:21 HTMLDocument.TargetNS.Ready@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1136:120 n.Callbacks.j@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:26925 Object.n.Callbacks.k.fireWith [as resolveWith]@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:27738 Function.n.extend.ready@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:29532 HTMLDocument.I@http://ticket.domain.com/otrs-web/js/js-cache/CommonJS_15960b24f3865ce266849a98b48306a5.js:1:29723 CommonJS_15960b24f3865ce266849a98b48306a5.js:1066 Uncaught TypeError: Cannot call method 'Init' of undefined CommonJS_15960b24f3865ce266849a98b48306a5.js:1084 The same happens with ITSM-5.0.11 If I uninstall ITSMIncidentProblemManagement package, this problem does not appear. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs