Re: Require urgent help on Multi Front End related issue in OTRS
Martin JERGA <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Hello, What are trying to achieve? Do you want high availability or you need better OTRS performance? Martin Jerga ITSM Consultant Tempest a.s. tel: +421917792942 From: otrs [mailto:[email protected]] On Behalf Of sapna kapoor Sent: Wednesday, September 6, 2017 12:29 PM To: [email protected] Cc: Sapna Gmail <[email protected]> Subject: [otrs] Require urgent help on Multi Front End related issue in OTRS Dear Team, I have tried loading OTRS on two web servers and one Database server for load balancing. One web server ( say Server1 ) was already operational, so I wanted to do another installation on 2nd web server (Server2). For that I made changes in installer.pm<http://installer.pm>, so that it skips the check for already existing data base. The installation was done but I found that there is some problem with database consistency. e.g. a new Role added from Server2 is visible on Server 1 after a time lag of 3-4 minutes and similarly for Dynamic Fields . But rest of the functionality like agent, group, queue, tickets is working fine. Kindly guide what I need to do for multi front end installation to work in Load Balancing mode. I am stuck up in this problem since long Regards, Sapna Kapoor --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs