Update to OTRS 6
Andrea Iannucci <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Hi everyone, I am trying to perform an update to OTRS 6 from the latest OTRS 5 stable release but when I try to run the DB Update script I receive this error: Step 16 of 33: Add basic appointment notification for reminders ... [Thu Oct 12 11:42:25 2017] DBUpdate-to-6.pl: DBD::mysql::db do failed: Incorrect string value: '\xE2\x96\xA0</s...' for column 'text' at row 1 at /home/otrs/domains/support.crazynetwork.it/private_html/Kernel/System/DB.pm line 470. ERROR: OTRS-otrs.Console.pl-Maint::Database::Check-00 Perl: 5.16.3 OS: linux Time: Thu Oct 12 11:42:25 2017 Message: Incorrect string value: '\xE2\x96\xA0</s...' for column 'text' at row 1, SQL: ' INSERT INTO notification_event_message (notification_id, subject, text, content_type, language) VALUES (?, ?, ?, ?, ?)' Traceback (16155): Module: Kernel::System::NotificationEvent::NotificationAdd Line: 404 Module: scripts::DBUpdateTo6::AddAppointmentCalendarNotification::Run Line: 162 Module: scripts::DBUpdateTo6::_ExecuteComponent Line: 157 Module: scripts::DBUpdateTo6::Run Line: 69 Module: ./DBUpdate-to-6.pl Line: 82 My system specs are: mysql Ver 15.1 Distrib 10.2.9-MariaDB, for Linux (x86_64) using readline 5.1 Server version: Apache/2.4.28 (Unix) nginx version: nginx/1.13.5 (As proxy to Apache) Does anyone can help me out with this? Thanks Best regards --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs