Re: ERROR: OTRS-otrs.GenericAgent.pl-10 Perl: 5.10.1 OS: linux

Those messages are ussually related to file permission. Check you still
have space available, if so, then run set permissions on /opt/otrs/

Regards

2017-11-06 16:02 GMT-06:00 Mohammad Goodarzi <[email protected]>:

> I am getting this error that I cannot figure out how to solve it.
> I read few related questions but I could not figure out how to solve the
> problem.
>
> Message: Can't open '/opt/otrs/var/tmp/CacheFileSt
> orable/DynamicField/3a185f32828a79653f6a091eb41d040c': No such file or
> directory
>
>  Traceback (21357):
>    Module: Kernel::System::Main::FileRead (v1.63) Line: 337
>    Module: Kernel::System::Cache::FileStorable::Get (v1.9) Line: 117
>    Module: Kernel::System::Cache::Get (v1.21) Line: 157
>    Module: Kernel::System::DynamicField::DynamicFieldListGet (v1.56.2.2)
> Line: 856
>    Module: Kernel::System::GenericAgent::new (v1.81) Line: 117
>    Module: /opt/otrs//bin/otrs.GenericAgent.pl (v1.6) Line: 89
>
>
> Is there anyway to solve this issue?
>
> Thanks
>
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-- 

*Alvaro Cordero RetanaConsultor de Tecnologias*
*Tel: 22585757 ext 123*
*Email:* [email protected]

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