Issue with OTRS upgrade to version 6

Martin Møller <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <AM4PR05MB34754A448207A0344D9B96C6D8340@AM4PR05MB3475.eurprd05.prod.outlook.com>
Hi Guys.

I am trying to get OTRS 6 to play nice on my clone, but it seems to always nag about this:

-bash-4.2$ bin/otrs.Console.pl Admin::Config::Read --setting-name PostMasterDefaultQueue
Gathering setting value...

Setting: PostMasterDefaultQueue
Infrastruktur

Done.
-bash-4.2$ bin/otrs.Console.pl Admin::Config::Update --setting-name PostMasterDefaultQueue --value Postmaster
Updating setting value...

ERROR: OTRS-otrs.Console.pl-Admin::Config::Update-10 Perl: 5.16.3 OS: linux Time: Tue Dec 12 15:47:21 2017

Message: Setting PostmasterDefaultQueue Effective value is not correct: Entity value is invalid(Raw)!

Traceback (32566):
   Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3417
   Module: Kernel::System::Console::Command::Admin::Config::Update::Run Line: 170
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
   Module: bin/otrs.Console.pl Line: 38

Error: Deployment failed!

It seems it doesn’t matter what value PostMasterDefaultQueue is set to, it still says Invalid(Raw)!
Originally it was ’Raw’ in value as well, which I though it was complaining about, but it seems to be something else.

I have tried to disable the Cloud service lookups, since my clone has no internet connection, and wanted to rebuild the config, but get the same error then:

-bash-4.2$ bin/otrs.Console.pl Maint::Config::Rebuild
Rebuilding the system configuration...
ERROR: OTRS-otrs.Console.pl-Maint::Config::Rebuild-10 Perl: 5.16.3 OS: linux Time: Tue Dec 12 15:50:07 2017

Message: Setting Process::DefaultQueue Effective value is not correct: Entity value is invalid(Raw)!

Traceback (32672):
   Module: Kernel::System::SysConfig::ConfigurationDeploy Line: 3417
   Module: Kernel::System::Console::Command::Maint::Config::Rebuild::Run Line: 69
   Module: (eval) Line: 460
   Module: Kernel::System::Console::BaseCommand::Execute Line: 454
   Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
   Module: bin/otrs.Console.pl Line: 38

Error: There was a problem writing ZZZAAuto.pm.

The orts user does have write permission om ZZZAAuto.pm

Any ideas? The things I can find on Google seem unrelated to this.

I seem to have trouble changing the value of CloudServices::Disabled which ought to get me further.

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