Re: PhoneCall Articles
Nick Bright <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Organization | Valnet Holdings, LLC |
| Message-ID | <[email protected]> |
On 1/15/2018 6:04 PM, Edlhuber, Florian wrote: > Hi, > > - Nick Bright schrieb: > >We use templates for updates (work > >orders, etc) which can't be applied to > >notes (at least in 3.3.x). > Easy answer: update. No other good option available. Updating is not an option, as it would require several thousand dollars of re-implementing customization. If it's not possible, the the answer is "it's not possible", not "ur doin it rong!". -- ----------------------------------------------- - Nick Bright - - Vice President of Technology - - Valnet -=- We Connect You -=- - - Tel 888-332-1616 x 315 / Fax 620-331-0789 - - Web http://www.valnet.net/ - ----------------------------------------------- - Are your files safe? - - Valnet Vault - Secure Cloud Backup - - More information & 30 day free trial at - - http://www.valnet.net/services/valnet-vault - ----------------------------------------------- --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs