Re: Caanot send message to system address

Why do you want to send an email to a system address? Wouldn't it be
better to create a ticket or an article in OTRS?

The check is done here:
https://github.com/OTRS/otrs/blob/706d20aaab431d594e237a2c74d51ed48b19201c/Kernel/Modules/AgentTicketCompose.pm#L480

 
Am 08.02.2018 um 09:37 schrieb Gökhan Öner:
> Hi all,
>
> We have recently updated OTRS 5.0.26 from OTRS 4. After the update we have
> faced with a issue. When we try to send an e-mail to an address, a pop-up
> appears saying : *"This address is registered as system address and cannot
> be used" * if the address is registered as a queue address.
>
> I have googled it, searched at otterhub but found no answer. Is there a way
> to disable this feature or send e-mails to system addresses?
>
> Thanks in advance.
>
>
> *Gökhan Öner*
> Information Technology
> Sabancı University
> [email protected] <E%[email protected]>
>
>
>
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