Re: Changing the design of notifications from mail

Gökhan Öner <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <CAJ1BNQpEN6_6KEkRvnHviTTzpJe98kuMFemVSp4F9y8xHfRSqw@mail.gmail.com>
Hi Alexis,

In Ticket Notification settings there is field as "Email template" and
selected as "Default". This template is
under /opt/otrs/Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email.
You can edit the Default file or copy this file as a new template and edit
the line starting with  "<h1 style="background...."  and select it as your
default Email template".

Best.

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.