Re: Review Required in the Close Ticket Screen
Sander Goudswaard <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Say you would like to create a FAQ article later on tickets you close with ‘review required’. You then mark that ticket and create a view of tickets with ‘review required’ so you can find them back. Regards Sander From: otrs [mailto:[email protected]] On Behalf Of Willian Silva Sent: Thursday, February 22, 2018 2:53 PM To: User questions and discussions about OTRS. <[email protected]> Subject: [otrs] Review Required in the Close Ticket Screen Hi Guys ! What is the purpose of the "Review Required" flag on the 'Close ticket' screen? Regards, Willian Silva. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs