Re: Review Required in the Close Ticket Screen

Thanks Sander for your explanation.

Regards

Willian Silva.

2018-02-23 11:19 GMT-03:00 Sander Goudswaard <
[email protected]>:

> Say you would like to create a FAQ article later on tickets you close with
> ‘review required’.
>
> You then mark that ticket and create a view of tickets with ‘review
> required’ so you can find them back.
>
>
>
> Regards
>
> Sander
>
>
>
> *From:* otrs [mailto:[email protected]] *On Behalf Of *Willian
> Silva
> *Sent:* Thursday, February 22, 2018 2:53 PM
> *To:* User questions and discussions about OTRS. <[email protected]>
> *Subject:* [otrs] Review Required in the Close Ticket Screen
>
>
>
> Hi Guys !
>
> What is the purpose of the "Review Required" flag on the 'Close ticket'
> screen?
>
>
>
> Regards,
>
>
>
> Willian Silva.
>
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs
>
>

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs