Re: Service name

Rob Shears <[email protected]>
Newsgroups gmane.comp.otrs.user
Message-ID <DB4PR07MB377D5997F6AF19BF52BC272B7B70@DB4PR07MB377.eurprd07.prod.outlook.com>
Service will only appear if it is assigned to the customer or default services.  Check there.

From: otrs <[email protected]> On Behalf Of Gökhan Öner
Sent: Tuesday, April 17, 2018 9:05 AM
To: [email protected]
Subject: [otrs] Service name

Hi friends,

I cannot find a Service while creating a ticket after i changed its name. It appears in in service list but when i try to create a ticket it is not in the service list. It is related with the queue which i try to create ticket. Where else do i need to check?

Best.


Gökhan Öner
Information Technology
Sabancı University
+90 (216) 483 91 81
[email protected]<mailto:E%[email protected]>

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