Re: Statistics with text dyanmic field

On 6/12/2018 2:45 PM, Alvaro Cordero wrote:
> What version of OTRS are you using?
3.3. Yes I'm aware it's old.

> As per my experience you just add your Dynamic Field and as soon as it 
> is used you can find it in stats.
Other fields I've added behaved that way, but they were drop downs.

> In other forums, there is a mention that some guy was using Article 
> Dynamic Fields, are you sure you are creating Ticket Dynamic Fields 
> and not other types of fields.
Yes, I'm quite certain that they are Ticket Dynamic Fields.

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