Re: Stats graph

Danny Josue Duran Calderon <[email protected]> Mon, 9 Jul 2018 20:43:00 +0000
Newsgroups gmane.comp.otrs.user
Message-ID <BN7PR10MB248171AE0C641E5B7B4C7C9DEB440@BN7PR10MB2481.namprd10.prod.outlook.com>
Thanks for the answer.

Maybe I dont explain my question best way. I want to create a graph that show open tickets vs close tickets per queue, its the same configuration of the 7 days stats, the change is that I want it in the statistics module.

The 7 days stats have two parameters in the x-axis, however, in the statistics module I can not configure this out (two attributes in the x-axis using TicketAcumulation as object)

De: otrs [mailto:[email protected]] En nombre de Florian Edlhuber
Enviado el: lunes, 9 de julio de 2018 13:52
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] Stats graph

Hi,

- Danny Josue Duran Calderon schrieb:
> Is there a way to do a stats graph in the statistics module similar to
> the 7 days stats on dashboard? I would like to do this with some filter
> per queue if its possible.

Please check
http://doc.otrs.com/doc/manual/admin/stable/en/html/statistics-module.html

Matrix statistic can be configured to "show in dashboard" in general settings.


--
Florian

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