Re: The performing of script DBUpdate-to-6.pl never ends

Matteo Sgalaberni <[email protected]> Wed, 26 Sep 2018 21:38:11 +0200 (CEST)
Newsgroups gmane.comp.otrs.user
Message-ID <[email protected]>
----- On Sep 26, 2018, at 9:02 PM, Willian Silva <[email protected]> wrote: 

> Hello,

> I am trying to do an upgrade from OTRS 5.0.22 to OTRS 6.0,11. When I perform (as
> otrs user) the script DBUpdate-to-6.pl, it stops at this point:

> Requirement check for: Create entries in new article table ...

> The performing of the script does not proceed, never ends !

Hi Willian, 

are you using postgresql? 

It is this issue probably: 
[ https://bugs.otrs.org/show_bug.cgi?id=13623 | https://bugs.otrs.org/show_bug.cgi?id=13623 ] 

I attached today to that bug report a MigrateArticleData.pm with the issue fixed by me. 

I successfully upgraded my instance. 

Matteo

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs