Re: Monitoring of the queues
Roy Kaldung <[email protected]> Fri, 28 Sep 2018 16:16:59 +0200
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Hi Ralf, > On Sep 28, 2018, at 3:06 PM, Ralf Hildebrandt <[email protected]> wrote: > > We#d like to programmatically query the number new or open tickets in > our OTRS 5 installation. How would we go about doing that? I would recommend the GenericInterface and the TicketSearch operation. - Roy --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs