Re: Multiple signatures for one queue
Uwe Dieckmann <[email protected]> Fri, 26 Oct 2018 06:38:27 +0200
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Organization | einraumwerk |
| Message-ID | <[email protected]> |
Hello Matthias, without programming, this is not possible in the OTRS. Not even with version 6. We can make you an offer for a module with this function. Greetings from Mannheim Uwe Am 26.10.2018 um 01:42 schrieb [email protected]: > Dear list, > is it possible to set more than one fixed signature for one queue? > I want to set an English and German signature for the same queue and > the agent should be able to choose between them like the mail templates. > I found a few old otterhub entries for version 3.0 but I think that > there isn’t any solution in version 6? > Kind regards, > Matthias > *T-SYSTEMS INTERNATIONAL GMBH * > *Telekom Security* > Matthias Terlinde > Cyber Defense Operations > Bonner Talweg 100, 53113 Bonn, Germany > +49 228 181-73771 (fixed) > +49 160 3003113 (mobile) > E-mail: [email protected]_ > <mailto:[email protected]> > Internet: _www.t-systems.com_ > You can find the compulsory statement on: > _www.t-systems.com/compulsory-statement_ > *BIG CHANGES START SMALL – CONSERVE RESOURCES BY NOT PRINTING EVERY > E-MAIL. * > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -- einraumwerk Uwe Dieckmann Meeräckerstraße 30 68163 Mannheim mobil: +49 (0)151 - 2411 9789 Email: [email protected] http://einraumwerk.de https://o-fork.de --- Diese E-Mail wurde von Avast Antivirus-Software auf Viren geprüft. https://www.avast.com/antivirus --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs