Make certain queues not "cross searchable"

Hochreiter Martin <[email protected]> Thu, 21 Feb 2019 08:01:41 +0000

Newsgroups	gmane.comp.otrs.user
Message-ID	<AM6PR08MB426129BBB8C74486F1141A8FA67E0@AM6PR08MB4261.eurprd08.prod.outlook.com>

We normaly can search for locked tickets of other agents in any queue of our
OTRS 6.

 

For data protection reasons, I need to deactivate that feature for certain
queues only  could this be done?

 

 

 

_____________________
DI (FH) Martin Hochreiter

Fachverantwortlicher Systemadministration

IT und Infrastruktur


Fachhochschule St. Pölten GmbH
Matthias Corvinus-Straße 15, 3100 St. Pölten
T: +43 (0) 2742 313 228  215

M: +43 (0) 676 847 228 215

E:  <mailto:[email protected]> [email protected]
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