Re: OTRS6 - Signature by user or group

Hi, 
That would be only for a group or single agent attached to a queue, right ? But in that case you would have to create a queue per agent ? Isn't there a better way for single agent ? 

Regards 
Alexis 





De: "Gerald Young" <[email protected]> 
À: "otrs" <[email protected]> 
Envoyé: Jeudi 4 Avril 2019 14:43:54 
Objet: Re: [otrs] OTRS6 - Signature by user or group 

Since those are both attached to a queue, put the affected ticket in that queue. 

On Thu, Apr 4, 2019 at 5:30 AM Ml Ml < [ mailto:[email protected] | [email protected] ] > wrote: 


Hello, 

can i set a signature by user or group in OTRS 6? 

Thanks, 
Mario 
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