Data.Body last reply in ResponseFormat
"William Edwards" <[email protected]> Tue, 11 Jun 2019 18:15:59 +0200
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
In Ticket::Frontend::ResponseFormat, the default template of a new response is specified. The variable “[% Data.Body | html %]” inserts the previous communication. How do I get that variable not to be the whole mail chain but only the last reply? Sent from mobile --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs