Re: Troubleshooting DBUpdate-to-6.pl errors - FK issue

Florian Edlhuber <[email protected]> Fri, 20 Sep 2019 08:27:15 +0200
Newsgroups gmane.comp.otrs.user
Organization edlhuber.net
Message-ID <[email protected]>
Hi Nick,

19.09.2019 20:59 - Nick Bright schrieb:
> I'm working on upgrading to v6, and in the process I'm getting an error
> on Step 31/44 in DBUpdate-to-6.pl, clearly caused by some error in the
> database.
>(...)
> [Thu Sep 19 13:31:20 2019] DBUpdate-to-6.pl: DBD::mysql::db do failed:
> Cannot add or update a child row: a foreign key constraint fails

You are missing (or have wrong) key constraints. One quick and dirty
possibility
would be to turn off the key constraint check during update.

Better ask your database administrator, how to solve this issue.

--
Florian

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