Re: RES: Otrs Community edition is formally dead?
"Ohliger, Christoph" <[email protected]> Thu, 28 Jan 2021 06:21:45 +0000
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
--===============7383112004252142813== Content-Language: de-DE Content-Type: multipart/signed; protocol="application/pkcs7-signature"; micalg=sha256; boundary="B_3694663305_759835481" --B_3694663305_759835481 Content-type: multipart/alternative; boundary="B_3694663300_94399048" --B_3694663300_94399048 Content-type: text/plain; charset="UTF-8" Content-transfer-encoding: quoted-printable YES and NO have a look at Znuny, great company with one of the delelopers o= f OTRS =20 https://github.com/znuny/Znuny =20 Christoph =20 =20 Von: otrs <[email protected]> im Auftrag von Edson Richter <edson= [email protected]> Antworten an: "User questions and discussions about OTRS." <[email protected]= .org> Datum: Donnerstag, 28. Januar 2021 um 02:28 An: Matteo Sgalaberni <[email protected]>, "User questions and discussions ab= out OTRS." <[email protected]> Betreff: [otrs] RES: Otrs Community edition is formally dead? =20 Hi! =20 Disclaimer: I=E2=80=99ve no relation to OTRS company, not as employee, not as cus= tomer =E2=80=93 only as OTRS 5.x community edition user. All I=E2=80=99ve is informal ta= lks with sales person, and I suppose it cannot be considered =E2=80=9Coficial comp= any communication=E2=80=9D. Consider all below as mine personal perspective only. =20 I=E2=80=99ve been in touch with OTRS representatives at Brazil, and sales person = mentioned that as OTRS eventually would not have community version anymore,= and because of that, many companies are considering to subscritbe OTRS 8 to= get =E2=80=9Call new features=E2=80=9D and be safe, of course. =20 In my research, I=E2=80=99ve found that dolar-per-feature in OTRS 8 is high and w= ould require an evalutation of the competitors =E2=80=93 found it being as expensi= ve, or even more expensive, compared with products with same level of servic= e for ticket system, and additional tools integrated, like communication too= ls (SIP, WhatsApp, Telegram, Facebook, etc), project management, CRM, among = others. =20 Our company will probably keep OTRS 5.x as readonly repository for historic= data/internal use, and in next few months choose subscribing either OTRS 8 = or another tool. =20 I do respect OTRS=E2=80=99s company work, and keeping community version is their = decision after all. =20 Let=E2=80=99s see. =20 Regards, =20 Edson =20 =20 Enviado do Email para Windows 10 =20 De: Matteo Sgalaberni Enviado:ter=C3=A7a-feira, 19 de janeiro de 2021 07:21 Para: otrs Assunto: [otrs] Otrs Community edition is formally dead? =20 Hello, Otrs company published that from 1 January 2021 no security updates will be= released and the 6.0 is definitively unsupported. https://otrs.com/release-notes/attention-security-risk-with-otrs-6/ Some days ago they updated the SECURITY.md on github https://github.com/OTR= S/otrs/commit/f11a60618b59b0dae5252e1a4a3c7efbe551bdea Is it someone informed about what will happen now? The OTRS Community Editi= on is definitively dead and we need to dispose it as the unique released ver= sion is unsupported ad there are no newer version released? Thanks Matteo --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs =20 --B_3694663300_94399048 Content-type: text/html; charset="UTF-8" Content-transfer-encoding: quoted-printable <html xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:schema= s-microsoft-com:office:word" xmlns:m=3D"http://schemas.microsoft.com/office/20= 04/12/omml" xmlns=3D"http://www.w3.org/TR/REC-html40"><head><meta name=3DTitel c= ontent=3D""><meta name=3DStichw=C3=B6rter content=3D""><meta http-equiv=3DContent-Type c= ontent=3D"text/html; charset=3Dutf-8"><meta name=3DGenerator content=3D"Microsoft Wo= rd 15 (filtered medium)"><style><!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri",sans-serif;} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} span.E-Mail-Formatvorlage17 {mso-style-type:personal-reply; font-family:"Calibri",sans-serif; color:windowtext;} span.msoIns {mso-style-type:export-only; mso-style-name:""; text-decoration:underline; color:teal;} .MsoChpDefault {mso-style-type:export-only; font-size:10.0pt;} @page WordSection1 {size:612.0pt 792.0pt; margin:70.85pt 3.0cm 70.85pt 3.0cm;} div.WordSection1 {page:WordSection1;} --></style></head><body bgcolor=3Dwhite lang=3DDE link=3Dblue vlink=3Dpurple><div c= lass=3DWordSection1><p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-fareast-lan= guage:EN-US'>YES and NO have a look at Znuny, great company with one of the = delelopers of OTRS<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US = style=3D'mso-fareast-language:EN-US'> <o:p></o:p></span></p><p class=3DMsoN= ormal><span lang=3DEN-US style=3D'mso-fareast-language:EN-US'><a href=3D"https://g= ithub.com/znuny/Znuny">https://github.com/znuny/Znuny</a><o:p></o:p></span><= /p><p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-fareast-language:EN-US'>&n= bsp;<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-US style=3D'mso-far= east-language:EN-US'>Christoph<o:p></o:p></span></p><p class=3DMsoNormal><span= lang=3DEN-US style=3D'mso-fareast-language:EN-US'><o:p> </o:p></span></p><= p class=3DMsoNormal><span style=3D'mso-fareast-language:EN-US'><o:p> </o:p>= </span></p><div style=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.= 0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b><span style=3D'font-size:12.0pt;color:b= lack'>Von: </span></b><span style=3D'font-size:12.0pt;color:black'>otrs <ot= [email protected]> im Auftrag von Edson Richter <edsonrichter@= hotmail.com><br><b>Antworten an: </b>"User questions and discussions= about OTRS." <[email protected]><br><b>Datum: </b>Donnerstag, = 28. Januar 2021 um 02:28<br><b>An: </b>Matteo Sgalaberni <[email protected]= >, "User questions and discussions about OTRS." <otrs@lists.= otrs.org><br><b>Betreff: </b>[otrs] RES: Otrs Community edition is formal= ly dead?<o:p></o:p></span></p></div><div><p class=3DMsoNormal><o:p> </o:p= ></p></div><p class=3DMsoNormal>Hi!<o:p></o:p></p><p class=3DMsoNormal> <o:= p></o:p></p><p class=3DMsoNormal>Disclaimer: I=E2=80=99ve no relation to OTRS compan= y, not as employee, not as customer =E2=80=93 only as OTRS 5.x community edition u= ser. All I=E2=80=99ve is informal talks with sales person, and I suppose it cannot= be considered =E2=80=9Coficial company communication=E2=80=9D. Consider all below as mi= ne personal perspective only.<o:p></o:p></p><p class=3DMsoNormal> <o:p></= o:p></p><p class=3DMsoNormal>I=E2=80=99ve been in touch with OTRS representatives at= Brazil, and sales person mentioned that as OTRS eventually would not = have community version anymore, and because of that, many companies are cons= idering to subscritbe OTRS 8 to get =E2=80=9Call new features=E2=80=9D and be safe, of c= ourse.<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNor= mal>In my research, I=E2=80=99ve found that dolar-per-feature in OTRS 8 is high an= d would require an evalutation of the competitors =E2=80=93 found it being as expe= nsive, or even more expensive, compared with products with same level of ser= vice for ticket system, and additional tools integrated, like communication = tools (SIP, WhatsApp, Telegram, Facebook, etc), project management, CRM, amo= ng others.<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p><p class=3DMs= oNormal>Our company will probably keep OTRS 5.x as readonly repository for h= istoric data/internal use, and in next few months choose subscribing either = OTRS 8 or another tool.<o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></= p><p class=3DMsoNormal>I do respect OTRS=E2=80=99s company work, and keeping communi= ty version is their decision after all.<o:p></o:p></p><p class=3DMsoNormal>&nb= sp;<o:p></o:p></p><p class=3DMsoNormal>Let=E2=80=99s see.<o:p></o:p></p><p class=3DMso= Normal> <o:p></o:p></p><p class=3DMsoNormal>Regards,<o:p></o:p></p><p cla= ss=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Edson<o:p></o:p></p><p = class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p= ><p class=3DMsoNormal>Enviado do <a href=3D"https://go.microsoft.com/fwlink/?Lin= kId=3D550986">Email</a> para Windows 10<o:p></o:p></p><p class=3DMsoNormal> = ;<o:p></o:p></p><div style=3D'border:none;border-top:solid #E1E1E1 1.0pt;paddi= ng:3.0pt 0cm 0cm 0cm'><p class=3DMsoNormal><b>De: </b><a href=3D"mailto:sgala@sg= ala.com">Matteo Sgalaberni</a><br><b>Enviado:</b>ter=C3=A7a-feira, 19 de janeiro= de 2021 07:21<br><b>Para: </b><a href=3D"mailto:[email protected]">otrs</a>= <br><b>Assunto: </b>[otrs] Otrs Community edition is formally dead?<o:p></o:= p></p></div><p class=3DMsoNormal> <o:p></o:p></p><p class=3DMsoNormal>Hello= ,<br><br>Otrs company published that from 1 January 2021 no security updates= will be released and the 6.0 is definitively unsupported.<br><br><a href=3D"h= ttps://otrs.com/release-notes/attention-security-risk-with-otrs-6/">https://= otrs.com/release-notes/attention-security-risk-with-otrs-6/</a><br><br>Some = days ago they updated the SECURITY.md on github <a href=3D"https://github.com/= OTRS/otrs/commit/f11a60618b59b0dae5252e1a4a3c7efbe551bdea">https://github.co= m/OTRS/otrs/commit/f11a60618b59b0dae5252e1a4a3c7efbe551bdea</a><br><br>Is it= someone informed about what will happen now? The OTRS Community Edition is = definitively dead and we need to dispose it as the unique released version i= s unsupported ad there are no newer version released?<br><br>Thanks<br><br>M= atteo<br>-------------------------------------------------------------------= --<br>OTRS mailing list: otrs - Webpage: <a href=3D"http://otrs.org/">http://o= trs.org/</a><br>Archive: <a href=3D"http://lists.otrs.org/pipermail/otrs">http= ://lists.otrs.org/pipermail/otrs</a><br>To unsubscribe: <a href=3D"http://list= s.otrs.org/mailman/listinfo/otrs">http://lists.otrs.org/mailman/listinfo/otr= s</a><o:p></o:p></p><p class=3DMsoNormal> <o:p></o:p></p></div></body></h= tml> --B_3694663300_94399048-- --B_3694663305_759835481 Content-Type: application/pkcs7-signature; name="smime.p7s" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="smime.p7s" MIIXHgYJKoZIhvcNAQcCoIIXDzCCFwsCAQExDzANBglghkgBZQMEAgEFADALBgkqhkiG9w0B BwGgghStMIIGHDCCBQSgAwIBAgIMH9FhffUKKjecVN2GMA0GCSqGSIb3DQEBCwUAMIGNMQsw CQYDVQQGEwJERTFFMEMGA1UECgw8VmVyZWluIHp1ciBGb2VyZGVydW5nIGVpbmVzIERldXRz Y2hlbiBGb3JzY2h1bmdzbmV0emVzIGUuIFYuMRAwDgYDVQQLDAdERk4tUEtJMSUwIwYDVQQD DBxERk4tVmVyZWluIEdsb2JhbCBJc3N1aW5nIENBMB4XDTE4MTAwMTA5MDgwMloXDTIxMDkz MDA5MDgwMlowgakxCzAJBgNVBAYTAkRFMQ8wDQYDVQQIDAZCYXllcm4xEjAQBgNVBAcMCVJv c2VuaGVpbTFBMD8GA1UECgw4SG9jaHNjaHVsZSBmdWVyIGFuZ2V3YW5kdGUgV2lzc2Vuc2No YWZ0ZW4gLSBGSCBSb3NlbmhlaW0xFjAUBgNVBAsMDVJlY2hlbnplbnRydW0xGjAYBgNVBAMM EUNocmlzdG9waCBPaGxpZ2VyMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAxD52 KaBW9JqF+h5iuXjdWEVS5woK4zZD8naCIcVrKyGSRLCjGJxK1FHsQOWofsIaPcWgEzDEvzsG pHCpCG7ZWDOGdtMr14CHM7NuC54Wsyc2k5KQKrY07RPtVjaMU//7kYqJgHBVV7hUtpm0EIaI IrU1FPyrHcHbFMVtgQhC4pxFDJW8rW4jkI9PQxv8T3J43pVZsGeXFE8TwOgxN3huUz1speJo LnsVdppYYr6c7cm+R1xR2/P+BX4q/f7q56tpPWZNTG3DR0WNIFbWfayz95y50+nZjwxuxewc 7RJi+OcH0tEdwT3VpKP5U8oy8Jd2gc7PLS1YwCBJJoVXbfzLkQIDAQABo4ICXDCCAlgwQAYD VR0gBDkwNzAPBg0rBgEEAYGtIYIsAQEEMBEGDysGAQQBga0hgiwBAQQDCDARBg8rBgEEAYGt IYIsAgEEAwgwCQYDVR0TBAIwADAOBgNVHQ8BAf8EBAMCBeAwHQYDVR0lBBYwFAYIKwYBBQUH AwIGCCsGAQUFBwMEMB0GA1UdDgQWBBQDXEFMt1LzTZV6HWy1C1bPYml4WzAfBgNVHSMEGDAW gBRrOpiL+fJTidrgrbIyHgkf6Ko7dDAsBgNVHREEJTAjgSFjaHJpc3RvcGgub2hsaWdlckB0 aC1yb3NlbmhlaW0uZGUwgY0GA1UdHwSBhTCBgjA/oD2gO4Y5aHR0cDovL2NkcDEucGNhLmRm bi5kZS9kZm4tY2EtZ2xvYmFsLWcyL3B1Yi9jcmwvY2FjcmwuY3JsMD+gPaA7hjlodHRwOi8v Y2RwMi5wY2EuZGZuLmRlL2Rmbi1jYS1nbG9iYWwtZzIvcHViL2NybC9jYWNybC5jcmwwgdsG CCsGAQUFBwEBBIHOMIHLMDMGCCsGAQUFBzABhidodHRwOi8vb2NzcC5wY2EuZGZuLmRlL09D U1AtU2VydmVyL09DU1AwSQYIKwYBBQUHMAKGPWh0dHA6Ly9jZHAxLnBjYS5kZm4uZGUvZGZu LWNhLWdsb2JhbC1nMi9wdWIvY2FjZXJ0L2NhY2VydC5jcnQwSQYIKwYBBQUHMAKGPWh0dHA6 Ly9jZHAyLnBjYS5kZm4uZGUvZGZuLWNhLWdsb2JhbC1nMi9wdWIvY2FjZXJ0L2NhY2VydC5j cnQwDQYJKoZIhvcNAQELBQADggEBAJDaoOGwynbMGqRoD2dfqMBahG9AvGk1ZR9kTFmv58SY StsrT4TNdbncfAPCuQzDiCKrfq2FBt2CU5KiaYO/78xSDb72/QrYZemNOtN9gamvdjJIGHiI v1TaN5iTJbeOZ/5w5oVGlFTPoF+dzq+AWBCM33eLhXhJKOVccNPOcY/vjH1NUkNi0aZoxwh/ hYYTn25jihCpI6n+GQsd5x/AJpCCCjXr08zuvwhuodhxtUW8uHZePA4e+pJsVjAmdT0ULuOB T54AmtOK03XiEM49t9qssM98HayX436HG0Mx/q9kJnj9DkiZp52LtIO4rtFNxOhSef2EFPoy 1WpN9ClX6M4wggWsMIIElKADAgECAgcbY7rQHiw9MA0GCSqGSIb3DQEBCwUAMIGVMQswCQYD VQQGEwJERTFFMEMGA1UEChM8VmVyZWluIHp1ciBGb2VyZGVydW5nIGVpbmVzIERldXRzY2hl biBGb3JzY2h1bmdzbmV0emVzIGUuIFYuMRAwDgYDVQQLEwdERk4tUEtJMS0wKwYDVQQDEyRE Rk4tVmVyZWluIENlcnRpZmljYXRpb24gQXV0aG9yaXR5IDIwHhcNMTYwNTI0MTEzODQwWhcN MzEwMjIyMjM1OTU5WjCBjTELMAkGA1UEBhMCREUxRTBDBgNVBAoMPFZlcmVpbiB6dXIgRm9l cmRlcnVuZyBlaW5lcyBEZXV0c2NoZW4gRm9yc2NodW5nc25ldHplcyBlLiBWLjEQMA4GA1UE CwwHREZOLVBLSTElMCMGA1UEAwwcREZOLVZlcmVpbiBHbG9iYWwgSXNzdWluZyBDQTCCASIw DQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBAJ07eRxH3h+Gy8Zp1xCeOdfZojDbchwFfylf S2jxrRnWTOFrG7ELf6Gr4HuLi9gtzm6IOhDuV+UefwRRNuu6cG1joL6WLkDh0YNMZj0cZGnl m6Stcq5oOVGHecwX064vXWNxSzl660Knl5BpBb+Q/6RAcL0D57+eGIgfn5mITQ5HjUhfZZkQ 0tkqSe3BuS0dnxLLFdM/fx5ULzquk1enfnjK1UriGuXtQX1TX8izKvWKMKztFwUkP7agCwf9 TRqaA1KgNpzeJIdl5Of6x5ZzJBTN0OgbaJ4YWa52fvfRCng8h0uwN89Tyjo4EPPLR22MZD08 WkVKusqAfLjz56dMTM0CAwEAAaOCAgUwggIBMBIGA1UdEwEB/wQIMAYBAf8CAQEwDgYDVR0P AQH/BAQDAgEGMCkGA1UdIAQiMCAwDQYLKwYBBAGBrSGCLB4wDwYNKwYBBAGBrSGCLAEBBDAd BgNVHQ4EFgQUazqYi/nyU4na4K2yMh4JH+iqO3QwHwYDVR0jBBgwFoAUk+PYMiba1fFKpZFK 4OpL4qIMz+EwgY8GA1UdHwSBhzCBhDBAoD6gPIY6aHR0cDovL2NkcDEucGNhLmRmbi5kZS9n bG9iYWwtcm9vdC1nMi1jYS9wdWIvY3JsL2NhY3JsLmNybDBAoD6gPIY6aHR0cDovL2NkcDIu cGNhLmRmbi5kZS9nbG9iYWwtcm9vdC1nMi1jYS9wdWIvY3JsL2NhY3JsLmNybDCB3QYIKwYB BQUHAQEEgdAwgc0wMwYIKwYBBQUHMAGGJ2h0dHA6Ly9vY3NwLnBjYS5kZm4uZGUvT0NTUC1T ZXJ2ZXIvT0NTUDBKBggrBgEFBQcwAoY+aHR0cDovL2NkcDEucGNhLmRmbi5kZS9nbG9iYWwt cm9vdC1nMi1jYS9wdWIvY2FjZXJ0L2NhY2VydC5jcnQwSgYIKwYBBQUHMAKGPmh0dHA6Ly9j ZHAyLnBjYS5kZm4uZGUvZ2xvYmFsLXJvb3QtZzItY2EvcHViL2NhY2VydC9jYWNlcnQuY3J0 MA0GCSqGSIb3DQEBCwUAA4IBAQCBeEWkTqR/DlXwCbFqPnjMaDWpHPOVnj/z+N9rOHeJLI21 rT7H8pTNoAauusyosa0zCLYkhmI2THhuUPDVbmCNT1IxQ5dGdfBi5G5mUcFCMWdQ5UnnOR7L n8qGSN4IFP8VSytmm6A4nwDO/afr0X9XLchMX9wQEZc+lgQCXISoKTlslPwQkgZ7nu7YRrQb tQMMONncsKk/cQYLsgMHM8KNSGMlJTx6e1du94oFOO+4oK4v9NsH1VuEGMGpuEvObJAaguS5 Pfp38dIfMwK/U+d2+dwmJUFvL6Yb+qQTkPp8ftkLYF3sv8pBoGH7EUkp2KgtdRXYShjqFu9V NCIaE40GMIIFEjCCA/qgAwIBAgIJAOML1fivJdmBMA0GCSqGSIb3DQEBCwUAMIGCMQswCQYD VQQGEwJERTErMCkGA1UECgwiVC1TeXN0ZW1zIEVudGVycHJpc2UgU2VydmljZXMgR21iSDEf MB0GA1UECwwWVC1TeXN0ZW1zIFRydXN0IENlbnRlcjElMCMGA1UEAwwcVC1UZWxlU2VjIEds b2JhbFJvb3QgQ2xhc3MgMjAeFw0xNjAyMjIxMzM4MjJaFw0zMTAyMjIyMzU5NTlaMIGVMQsw CQYDVQQGEwJERTFFMEMGA1UEChM8VmVyZWluIHp1ciBGb2VyZGVydW5nIGVpbmVzIERldXRz Y2hlbiBGb3JzY2h1bmdzbmV0emVzIGUuIFYuMRAwDgYDVQQLEwdERk4tUEtJMS0wKwYDVQQD EyRERk4tVmVyZWluIENlcnRpZmljYXRpb24gQXV0aG9yaXR5IDIwggEiMA0GCSqGSIb3DQEB AQUAA4IBDwAwggEKAoIBAQDLYNf/ZqFBzdL6h5eKc6uZTepnOVqhYIBHFU6MlbLlz87TV0uN zvhWbBVVdgfqRv3IA0VjPnDUq1SAsSOcvjcoqQn/BV0YD8SYmTezIPZmeBeHwp0OzEoy5xad rg6NKXkHACBU3BVfSpbXeLY008F0tZ3pv8B3Teq9WQfgWi9sPKUA3DW9ZQ2PfzJt8lpqS2IB 7qw4NFlFNkkF2njKam1bwIFrEczSPKiL+HEayjvigN0WtGd6izbqTpEpPbNRXK2oDL6dNOPR DReDdcQ5HrCUCxLx1WmOJfS4PSu/wI7DHjulv1UQqyquF5deM87I8/QJB+MChjFGawHFEAwR x1npAgMBAAGjggF0MIIBcDAOBgNVHQ8BAf8EBAMCAQYwHQYDVR0OBBYEFJPj2DIm2tXxSqWR SuDqS+KiDM/hMB8GA1UdIwQYMBaAFL9ZIDYAeaCgImuM1fJh0rgsy4JKMBIGA1UdEwEB/wQI MAYBAf8CAQIwMwYDVR0gBCwwKjAPBg0rBgEEAYGtIYIsAQEEMA0GCysGAQQBga0hgiweMAgG BmeBDAECAjBMBgNVHR8ERTBDMEGgP6A9hjtodHRwOi8vcGtpMDMzNi50ZWxlc2VjLmRlL3Js L1RlbGVTZWNfR2xvYmFsUm9vdF9DbGFzc18yLmNybDCBhgYIKwYBBQUHAQEEejB4MCwGCCsG AQUFBzABhiBodHRwOi8vb2NzcDAzMzYudGVsZXNlYy5kZS9vY3NwcjBIBggrBgEFBQcwAoY8 aHR0cDovL3BraTAzMzYudGVsZXNlYy5kZS9jcnQvVGVsZVNlY19HbG9iYWxSb290X0NsYXNz XzIuY2VyMA0GCSqGSIb3DQEBCwUAA4IBAQCHC/8+AptlyFYt1juamItxT9q6Kaoh+UYu9bKk D64ROHk4sw50unZdnugYgpZi20wz6N35at8yvSxMR2BVf+d0a7Qsg9h5a7a3TVALZge17bOX rerufzDmmf0i4nJNPoRb7vnPmep/11I5LqyYAER+aTu/de7QCzsazeX3DyJsR4T2pUeg/dAa NH2t0j13s+70103/w+jlkk9ZPpBHEEqwhVjAb3/4ru0IQp4e1N8ULk2PvJ6Uw+ft9hj4PEnn JqinNtgs3iLNi4LY2XjiVRKjO4dEthEL1QxSr2mMDwbf0KJTi1eYe8/9ByT0/L3D/UqSApcb 8re2z2WKGqK1chk5MIIDwzCCAqugAwIBAgIBATANBgkqhkiG9w0BAQsFADCBgjELMAkGA1UE BhMCREUxKzApBgNVBAoMIlQtU3lzdGVtcyBFbnRlcnByaXNlIFNlcnZpY2VzIEdtYkgxHzAd BgNVBAsMFlQtU3lzdGVtcyBUcnVzdCBDZW50ZXIxJTAjBgNVBAMMHFQtVGVsZVNlYyBHbG9i YWxSb290IENsYXNzIDIwHhcNMDgxMDAxMTA0MDE0WhcNMzMxMDAxMjM1OTU5WjCBgjELMAkG A1UEBhMCREUxKzApBgNVBAoMIlQtU3lzdGVtcyBFbnRlcnByaXNlIFNlcnZpY2VzIEdtYkgx HzAdBgNVBAsMFlQtU3lzdGVtcyBUcnVzdCBDZW50ZXIxJTAjBgNVBAMMHFQtVGVsZVNlYyBH bG9iYWxSb290IENsYXNzIDIwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQCqX9ob X+hzkeXaXPSi5kfl82hVYAUdAqSzm1nzHoqvNK38DcLZSBnuaY/JIPwhqgcZ7bBcrGXHX+0C fHt8LRvWurmAwhiCFoT6ZrAIxlQjgeTNuUk/9k9uN0goOA/FvudocP05l03Sx5iRUKrERLMj fTlH6VJi1hKTXrcxlkIF+3anHqP1wvzpesVsqXFP6st4vGCvx9702cu+fjOlbpSD8DT6Iavq jnKgP6TeMFvvhk1qlVtDRKgQFRzlAVfFmPHmBiiRqiDFt1MmUUOyCxGVWOHAD3bZwI18gfNy cJ5v/hqO2V81xrJvNHy+SE/iWjnX2J14np+GPgNeGYtEotXHAgMBAAGjQjBAMA8GA1UdEwEB /wQFMAMBAf8wDgYDVR0PAQH/BAQDAgEGMB0GA1UdDgQWBBS/WSA2AHmgoCJrjNXyYdK4LMuC SjANBgkqhkiG9w0BAQsFAAOCAQEAMQOiYQsfdOhyNsZt+U2e+iKo4YFWz827n+qrkRk4r6p8 FU3ztqONpfSO9kSpp+ghla0+AGIWiPACuvxhI+YzmzB6azZie60EI4RYZeLbK4rnJVM3YlNf vNoBYimipidx5joifsFvHZVwIEoHNN/q/xWA5brXethbdXwFeilHfkCoMRN3zUA7tFFHei4R 40cR3p1m0IvVVGb6g1XqfMIpiRvpb7PO4gWEyS8+eIVibslfwXhjdFjASBgMmTnrpMwatXla jRWc2BQN9noHV8cigwUtPJslJj0Ys6lDfMjIq2SPDqO/nBudMNva0Bkuqjzx+zOAduTNrRlP BSeOE6FuwjGCAjUwggIxAgEBMIGeMIGNMQswCQYDVQQGEwJERTFFMEMGA1UECgw8VmVyZWlu IHp1ciBGb2VyZGVydW5nIGVpbmVzIERldXRzY2hlbiBGb3JzY2h1bmdzbmV0emVzIGUuIFYu MRAwDgYDVQQLDAdERk4tUEtJMSUwIwYDVQQDDBxERk4tVmVyZWluIEdsb2JhbCBJc3N1aW5n IENBAgwf0WF99QoqN5xU3YYwDQYJYIZIAWUDBAIBBQCgaTAvBgkqhkiG9w0BCQQxIgQg8Umq TzeEG8u3260d+Z/u/ZnwrK7NHYhGwilRvx5QAkQwGAYJKoZIhvcNAQkDMQsGCSqGSIb3DQEH ATAcBgkqhkiG9w0BCQUxDxcNMjEwMTI4MDYyMTQwWjANBgkqhkiG9w0BAQEFAASCAQCviqFe K+lXv8T0pUwk1avDMymNUnIZLi2kokm44lPeBxd6iDbV6llhN0oU6n89Kfc+Xmk/eIyTMjgO XxgNDBg2jqWrITOOD5zR3Cn0QWWTJfnNTPOrJXreOa4vkP0Ys+khAC/vDqeR19mjxfonjAuX TVQGsphQlvT4jMAiU6DrhZFTg3E8pmHnWJ4xXd11RA6p3UXLtXEetInQ6VVo9HlScflNH4/7 MfirZX9CCneqFn+FbR0tG+MHDtwPIv5hO6LfboViUpx2eVYhTOmQFXiuXOrFTT0wnLsWSgsB xlnkj20SQuqoTj20f1HQZ0YOoLdhnNEIvyOolEuveB/4VxLA --B_3694663305_759835481-- --===============7383112004252142813== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --===============7383112004252142813==--