Agent Custom Signatur mittels dynamischen Feld?

Marc Schütze <[email protected]>
Newsgroups gmane.comp.otsr.user.german
Message-ID <[email protected]>
Moin ML,

ich würde gerne meinen Agenten die Möglichkeit geben, teile der 
automatischen Signatur selber zu bestimmen.

Dafür habe ich unter Kernel/Config/Files/XML ein neue Config angelegt:

<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="2.0" init="Framework">
     <Setting Name="PreferencesGroups###DynamicFieldTest" Required="0" 
Valid="0">
         <Description Translatable="1">Defines the config parameters of 
this item, to be shown in the preferences view.</Description>
<Navigation>Frontend::Agent::View::Preferences</Navigation>
         <Value>
             <Hash>
                 <Item 
Key="Module">Kernel::Output::HTML::Preferences::Generic</Item>
                 <Item Key="PreferenceGroup">Miscellaneous</Item>
                 <Item Key="Label" Translatable="1">Signature</Item>
                 <Item Key="Desc" Translatable="1">This is a Description 
for DynamicField on Framework.</Item>
                 <Item Key="Key" Translatable="1"></Item>
                 <Item Key="Block">Input</Item>
                 <Item Key="Data">[% Env("UserDynamicField_Signature") 
%]</Item>
                 <Item Key="PrefKey">UserDynamicField_Signature</Item>
                 <Item Key="Prio">7025</Item>
                 <Item Key="Active">1</Item>
             </Hash>
         </Value>
     </Setting>
</otrs_config>


Leider kann ich den Block-Typ nicht von Input zu TextArea ändern. Hat 
jemand ne Idee?

Grüße Marc

-- 


ZKM | Museums- und Ausstellungstechnik
ZKM | Museum and Exhibition Technical Services

Marc Schütze
IT & Media Solutions
Lorenzstrasse 19
D-76135 Karlsruhe
eMail [email protected]

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