[otrs-de]Re: Account des PostMaster-Emailkontos als Cc bei Ticket

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Hallo Sepp,

Am 15.12.21 um 13:15 schrieb Josef Penzkofer:
> Ich hab ein neues PostMaster-Email-Konto eingerichtet.
>=20
> Au=C3=9Ferdem die entsprechende Email-Adresse eingerichtet.
>=20
> Wenn ich jetzt an diese neue Email-Adresse eine Mail schreibe, wird in =
der
> entsprechend zugeordneten Queue ein neues Ticket erstellt. Das passt wi=
e
> gew=C3=BCnscht.
>=20
> In der Detail-Ansicht des neuen Tickets hab ich jetzt aber die Optionen=
:
> Allen antworten | Antworten
>=20
> Wenn ich jetzt auf "Allen Antworten" klicke, steht bei "Cc" pl=C3=B6tzl=
ich der
> Account des neu eingerichteten PostMaster-Email-Kontos.

Hast Du die neue Adresse auch als Systemadresse angelegt? Siehe Admin ->=20
E-Mail-Adressen. Falls nicht, liegt es vermutlich daran.

Viele Gr=C3=BC=C3=9Fe

   Henning

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