Re: Konica-Minolta 4750en crashed using CUPS 1.52 but not 1.50

> Mark Blades wrote:
>
> >> Mark Blades wrote:
> >>
> >> >> Mark Blades wrote:
> >> >>
> >> >> ....
> >> >>
> >> >> I forgot to mention that you probably need to copy the file
> >> >> /usr/bin/pdftops
> >> >> over to the new system if it does not already exist there.
> >> >>
> >> >> Helge
> >> >>
> >> > pdftops exists in /usr/bin  I think cups is using the version in
> >> > /etc/cups/filters as pdftops was failing until I changed file
> >> > permissions
> >> > on the copied file to match the rest of the directory (755 I think).
> >> > Do I still need to replace the copy in /usr/bin?
> >>
> >> No, I don't think so. The filter  /usr/lib/cups/filter/pdftops is in fact
> >> a wrapper program which calls either /usr/bin/pdftops or Ghostscript
> >> depending on how cups gets configured on build time (which has been done
> >> at Ubuntu's when building the rpm stuff).
> >> And the 1.5.0 file you provided has been created by the /usr/bin/pdftops
> >> utility, whereas the 1.5.2 file has been created by Ghostscript (version
> >> 9.05).
> >>
> >> Helge
> >>
> > OK, copied the fiel from /usr/bin on the old machine to the same location
> > on the new machine.  Same problem with the printer hanging  but I also had
> > to cancel the job from cups as well. This was only successful after
> > powercycling the printer which shows in the log as an unable to cancel
> > print job.
> >
> > E [03/May/2012:00:23:44 +0100] [Job 25] Unable to cancel print job.
> > W [03/May/2012:00:23:48 +0100] failed to CreateProfile:
> > org.freedesktop.ColorManager.AlreadyExists:profile id
> > 'KONICA-MINOLTA-magicolor-4750-Gray..' already exists W
> > [03/May/2012:00:23:48 +0100] failed to CreateProfile:
> > org.freedesktop.ColorManager.AlreadyExists:profile id
> > 'KONICA-MINOLTA-magicolor-4750-CMYK..' already exists W
> > [03/May/2012:00:23:48 +0100] failed to CreateDevice:
> > org.freedesktop.ColorManager.AlreadyExists:device id
> > 'cups-KONICA-MINOLTA-magicolor-4750' already exists
> >
> > any ideas?
>
> Well, from the error message
> "[Job 25] Unable to cancel print job."
> I see that the printer is configured to use the IPP protocol. Could you try
> to reconfigure the printer to use a different protocol, e.g. socket?
> As the printer has a web interface for setup and maintenance, you should log
> in there as an administrator and revise the protocol settings.
>
> Helge
>
I tried installing the printer as AppSocket/jet direct.  Same issue when the test page is sent to the printer - hangs the printer and its web interface. Nothing reported in error.log and cups says teh job completed.

thanks for your kind help so far.