Re: [cups] Guidance on troubleshooting printing to USB-connected brother laser printer
Brian Potkin <[email protected]>
| Newsgroups | gmane.comp.printing.cups.general |
|---|---|
| Message-ID | <[email protected]> |
On Mon 28 Sep 2020 at 14:32:36 +0530, Banibrata Dutta wrote: > Hi, > > Looking for some guidance on how to troubleshoot an issue where I am able > to print to a new Brother HL L2321D (L2320 series) laser printer, connected > to the host PC running Ubuntu MATE 20.04 over USB. I have installed the > manufacturer provided drivers. After installation of the driver, I could > print from within LibreOffice a 2 page document, on 2 sheets. > > The issues seen are: > 1. Printing a 4-page PDF from within Firefox resulted in only 1st page > being printed. There was no paper jam but remaining 3 pages weren't printed. > 2. Printing of a webpage that fit into 1 page (from Firefox) also printed > fine. > 3. Printing the same 4-page PDF (from step-1) opened in Evince Viewer (PDF > viewer on Ubuntu MATE) when printed printed first 2 pages, back-2-back > (i.e. 2 sided, thanks to this printer's auto-duplexer, since I had selected > that option), but remaining 2 pages not printed. Both Firefox and Evince convert this 4-page PDF into another PDF before sending to the printing system. You can choose to troubleshoot using this PDF (it will be one of the d* files) or the original 4-page PDF or both. You will have a PPD for the printer in /etc/cups/ppd. Execute sudo cupsfilter -p PPD_in_/etc/cups/ppd -m application/vnd.cups-postscript your4-pagePDF > out.ps 2>log This tests the non-vendor part of the filtering system. View out.ps. Read log. Comment. Cheers, Brian. _______________________________________________ cups mailing list [email protected] https://lists.cups.org/mailman/listinfo/cups