[cups] problem printing to a Brother MFC-J6920DW printer

Andy Howell <andy-5A9N6X671vJWk0Htik3J/[email protected]> Fri, 09 Dec 2022 23:21:54 -0600

Newsgroups	gmane.comp.printing.cups.general
Message-ID	<[email protected]>

I'm hoping someone can help me. I've been using CUPS for years without 
issue.  I installed Ubuntu 22.10 on a laptop and can not get the printer 
to work. When I do a test print from the CUPS web interface, it says the 
job completed. On an older 22.04 system on the same network, it prints fine.

Looking at it with wireshark, the only activity is SNMP requests and 
responses. It is not sending the print job.

The only think I can find in the error_log is:

D [09/Dec/2022:23:09:32 -0600] [Job 37] 
/usr/lib/cups/filter/brother_lpdwrapper_mfcj6920dw: 129: 
/opt/brother/Printers/mfcj6920dw/cupswrapper/brcupsconfpt1: not found
D [09/Dec/2022:23:09:32 -0600] [Job 37] 
/opt/brother/Printers/mfcj6920dw/lpd/filtermfcj6920dw: 68: 
/opt/brother/Printers/mfcj6920dw/lpd/brmfcj6920dwfilter: not found

Both those files exist. The first is a shell script, and the second a 
binary. The were installed from the same .deb files on both machines.

After hitting my head against the wall for a couple days, I'm at a loss.

Thanks,

Andy

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cups.conf (text/plain, 3.8 KB)

PageLogFormat
MaxLogSize 0
Listen localhost:631
BrowseLocalProtocols dnssd
DefaultAuthType Basic
WebInterface Yes
<Location />
  Order allow,deny
</Location>
<Location /admin>
  Order allow,deny
</Location>
<Location /admin/conf>
  AuthType Default
  Order allow,deny
</Location>
<Location /admin/log>
  AuthType Default
  Order allow,deny
</Location>
<Policy default>
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default
  <Limit Create-Job Print-Job Print-URI Validate-Job>
    Order deny,allow
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job Cancel-My-Jobs Close-Job CUPS-Move-Job CUPS-Get-Document>
    Order deny,allow
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default CUPS-Get-Devices>
    AuthType Default
    Order deny,allow
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After Cancel-Jobs CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Order deny,allow
  <Limit Cancel-Job CUPS-Authenticate-Job>
    Order deny,allow
    Order deny,allow
<Policy authenticated>
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default
  <Limit Create-Job Print-Job Print-URI Validate-Job>
    AuthType Default
    Order deny,allow
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job Cancel-My-Jobs Close-Job CUPS-Move-Job CUPS-Get-Document>
    AuthType Default
    Order deny,allow
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
    AuthType Default
    Order deny,allow
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After Cancel-Jobs CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Order deny,allow
  <Limit Cancel-Job CUPS-Authenticate-Job>
    AuthType Default
    Order deny,allow
    Order deny,allow
  JobPrivateAccess default
  JobPrivateValues default
  SubscriptionPrivateAccess default
  SubscriptionPrivateValues default
  <Limit Create-Job Print-Job Print-URI Validate-Job>
    AuthType Negotiate
    Order deny,allow
  <Limit Send-Document Send-URI Hold-Job Release-Job Restart-Job Purge-Jobs Set-Job-Attributes Create-Job-Subscription Renew-Subscription Cancel-Subscription Get-Notifications Reprocess-Job Cancel-Current-Job Suspend-Current-Job Resume-Job Cancel-My-Jobs Close-Job CUPS-Move-Job CUPS-Get-Document>
    AuthType Negotiate
    Order deny,allow
  <Limit CUPS-Add-Modify-Printer CUPS-Delete-Printer CUPS-Add-Modify-Class CUPS-Delete-Class CUPS-Set-Default>
    AuthType Default
    Order deny,allow
  <Limit Pause-Printer Resume-Printer Enable-Printer Disable-Printer Pause-Printer-After-Current-Job Hold-New-Jobs Release-Held-New-Jobs Deactivate-Printer Activate-Printer Restart-Printer Shutdown-Printer Startup-Printer Promote-Job Schedule-Job-After Cancel-Jobs CUPS-Accept-Jobs CUPS-Reject-Jobs>
    AuthType Default
    Order deny,allow
  <Limit Cancel-Job CUPS-Authenticate-Job>
    AuthType Negotiate
    Order deny,allow
    Order deny,allow

printers.conf (text/plain, 1.3 KB)

# Printer configuration file for CUPS v2.4.2
# Written by cupsd
# DO NOT EDIT THIS FILE WHEN CUPSD IS RUNNING
NextPrinterId 4
<DefaultPrinter MCF6920DW>
PrinterId 2
UUID urn:uuid:ab4b9b52-fa78-33b0-60ed-458f7bd8f7ec
Info MFC 6920DW
Location 
MakeModel Brother MFC-J6920DW CUPS
DeviceURI lpd://brother-j6920dw.gamubaru.com/binary_p1
State Idle
StateTime 1670627834
ConfigTime 1670627822
Type 8400908
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
Attribute marker-colors \#000000,#FFFF00,#00FFFF,#FF00FF,none
Attribute marker-levels -1,-1,-1,-1,-1
Attribute marker-names Black Ink Cartridge,Yellow Ink Cartridge,Cyan Ink Cartridge,Magenta Ink Cartridge,Ink Absorber
Attribute marker-types ink-cartridge,ink-cartridge,ink-cartridge,ink-cartridge,waste-ink
Attribute marker-change-time 1670627700
</DefaultPrinter>
<Printer MFCJ6920DW>
PrinterId 3
UUID urn:uuid:d2ebe61d-60c6-3b5a-4e40-8ec630af8daf
Info MFCJ6920DW
Location 
MakeModel Brother MFC-J6920DW CUPS
DeviceURI lpd://brother-j6920dw.gamubaru.com/binary_p1
State Idle
StateTime 1670629644
ConfigTime 1670629634
Type 8400908
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy retry-job
</Printer>