Re: [cups] Problem with cups selecting manual tray on HP laserjet

Well, from HP there is no hope to get diagnostics without having the real printer ready.
So, I’d suggest you do the following:


—	execute 
	cupsctl —debug-logging

—	print a test job to your printer
	and save the job ID (up top 5 digits, I think).

—	select all the lines containing  
	Job nnnn
	(where nnnn is the jib ID mentioned above; the space between Job and nnnn
	is mandatory)
	
—	The resulting text might be quite large; you could send it off the list to me.
	I then  can check which printer settings the printer sends to cups.

Note that the „driverless“ setup (from openprinting.org <http://openprinting.org/>) reduces the possible
PDLs to URF, PWGRQASTER,, PDF (and a bitmap only PDF variant); no PostScript.

Helge  

> Am 12.12.2022 um 20:24 schrieb Steinar Bang <[email protected]>:
> 
> Platform:
> debian 11.5 "bullseye", amd64
> cups 2.3.3op2-3+deb11u2,
> cups-filters 1.28.7-1+deb11u1,
> HP Color LaserJet Pro M252dw (native PostScript printer, with LAN connection)
> 
> I'm apparently using something called "driverless" here...?
> 
> I have an HP Color LaserJet printer that currently selects the manual
> tray, not matter what I try selecting, "Automatic", "Tray 1" and "Tray 2".
> 
> It doesn't matter if I try printing from a program or if I try printing
> a test page from http://localhost:631/ it ends up trying to use the
> manual feed, anyway.
> 
> Does anyone know how to effectively debug this on cups?
> 
> According to the printer front panel display "Tray 1" is the manual feed slot.
> 
> Printing from an iPhone works (i.e. it automatically selects the regular
> sheet tray, presumably "Tray 2" according to the print panel.
> 
> Printing from a windows PC using the "HP Universal Printing PS" driver,
> works.  But I have to explictly select "Tray 2", all other choices,
> including "Automatic" ends up trying to use the manual feed slot.
> 
> I opened a debian bug back in August 2022
> https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1018265
> 
> In this bug it lists the many things I've tried.
> 
> In a comment to the I was told to report the problem upstream to
> cups-filters, so I did:
> https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=1018265
> 
> One of the many things I've tried is to edit the PPD file as outlined
> here
> https://github.com/OpenPrinting/cups-filters/issues/193
> 
> I.e. change /etc/cups/ppd/HP_Color_LaserJet_Pro_M252dw_501595_.ppd with
> the following diff:
> 
> --- HP_Color_LaserJet_Pro_M252dw_501595_.ppd	2022/08/28 10:29:57	1.1
> +++ HP_Color_LaserJet_Pro_M252dw_501595_.ppd	2022/08/28 10:47:19
> @@ -144,8 +144,8 @@
> *DefaultInputSlot: Auto
> *InputSlot Auto/Automatic: "<</MediaPosition 0>>setpagedevice"
> *InputSlot Manual/Manual: "<</MediaPosition 4>>setpagedevice"
> -*InputSlot Tray1/Tray 1: "<</MediaPosition 20>>setpagedevice"
> -*InputSlot Tray2/Tray 2: "<</MediaPosition 21>>setpagedevice"
> +*InputSlot Tray-1/Tray 1: "<</MediaPosition 20>>setpagedevice"
> +*InputSlot Tray-2/Tray 2: "<</MediaPosition 21>>setpagedevice"
> *CloseUI: *InputSlot
> *% ColorModel from urf-supported
> *OpenUI *ColorModel/Print Color Mode: PickOne
> 
> But "systemctl restart cups" overwrite my changes.
> 
> Is there a master PPD somewhere?
> 
> Thanks!
> 
> 
> - Steinar
> _______________________________________________
> cups mailing list
> [email protected]
> https://lists.cups.org/mailman/listinfo/cups

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