Re: [cups] LaserJet stopped working

On Fri, 2023-04-14 at 09:51 +0200, Jörg Thümmler wrote:
> Hi,
> 
> so if you use localhost:631 on the client (laptop) you have a running
> cups server on the client. So the lpstat infos on the laptop would be
> of interest.

kwright@Latitude-5590:~$ sudo lpstat -t
scheduler is running
system default destination: HP_DeskJet_3630_series_0579C9
device for HP_DeskJet_3630_series_:
ipps://HPA08CFD0579C9.local:443/ipp/print
device for HP_DeskJet_3630_series_0579C9:
implicitclass://HP_DeskJet_3630_series_0579C9/
device for HP_LaserJet_M14-M17_: ipp://grace.local:60000/ipp/print
device for HP_LaserJet_M15a_grace:
implicitclass://HP_LaserJet_M15a_grace/
device for LaserJet_M15a_grace: implicitclass://LaserJet_M15a_grace/
HP_DeskJet_3630_series_ accepting requests since Fri 14 Apr 2023
11:22:48 PM EDT
HP_DeskJet_3630_series_0579C9 accepting requests since Fri 14 Apr 2023
11:23:17 PM EDT
HP_LaserJet_M14-M17_ accepting requests since Fri 14 Apr 2023 11:25:44
PM EDT
HP_LaserJet_M15a_grace accepting requests since Fri 14 Apr 2023
11:34:31 PM EDT
LaserJet_M15a_grace accepting requests since Fri 14 Apr 2023 11:34:31
PM EDT
printer HP_DeskJet_3630_series_ is idle.  enabled since Fri 14 Apr 2023
11:22:48 PM EDT
printer HP_DeskJet_3630_series_0579C9 is idle.  enabled since Fri 14
Apr 2023 11:23:17 PM EDT
printer HP_LaserJet_M14-M17_ is idle.  enabled since Fri 14 Apr 2023
11:25:44 PM EDT
printer HP_LaserJet_M15a_grace is idle.  enabled since Fri 14 Apr 2023
11:34:31 PM EDT
printer LaserJet_M15a_grace is idle.  enabled since Fri 14 Apr 2023
11:34:31 PM EDT

> In the servers lpstat i see:
> 
> "HP_LaserJet_M14-M17_ accepting requests since Fri 14 Apr 2023
> 12:29:08
> AM EDT
> HP_LaserJet_M15a_103F7B_USB accepting requests since Fri 14 Apr 2023
> 12:26:33 AM EDT"
> 
> which means you have more than one queue for the LaserJet M15a 
> printer... which do you use for the laptop printing.

I've tried both.  Neither one works.

> And have a look on /var/log/cups/error_log on both server and laptop
> and show maybe interesting lines as Gene wrote. There should be some
> error notes.

kwright@Latitude-5590:~$ tail /var/log/cups/error_log
E [14/Apr/2023:23:34:23 -0400] Unknown directive
SubscriptionPrivateAccess on line 127 of /etc/cups/cupsd.conf.
E [14/Apr/2023:23:34:23 -0400] Unknown directive
SubscriptionPrivateValues on line 128 of /etc/cups/cupsd.conf.
W [14/Apr/2023:23:34:23 -0400] Raw queues are deprecated and will stop
working in a future version of CUPS. See
https://github.com/OpenPrinting/cups/issues/103
E [14/Apr/2023:23:34:23 -0400] [Job 117] Files have gone away.
W [14/Apr/2023:23:34:31 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'HP_LaserJet_M15a_grace-Gray..\' already exists
W [14/Apr/2023:23:34:31 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'HP_LaserJet_M15a_grace-DeviceN..\' already exists
W [14/Apr/2023:23:34:31 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'LaserJet_M15a_grace-Gray..\' already exists
W [14/Apr/2023:23:34:31 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'LaserJet_M15a_grace-DeviceN..\' already exists
W [14/Apr/2023:23:34:33 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'HP_DeskJet_3630_series_0579C9-Gray..\' already exists
W [14/Apr/2023:23:34:33 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id
\'HP_DeskJet_3630_series_0579C9-DeviceN..\' already exists

It may help the troubleshooting to know the DeskJet 3630 prints with no
problems.
-- 
If you ever think foreign affairs make sense, consider this:
because a Serb shot an Austrian in Bosnia, Germany invaded Belgium.

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