Re: Sticking point
Andrey Khavryuchenko <[email protected]>
| Newsgroups | gmane.comp.programming.extreme-customering |
|---|---|
| Organization | KDS Software Group |
| Message-ID | <[email protected]> |
Glen,
"GBA" == Glen B Alleman wrote:
GBA> That may work in the "ranks" but the execs I support simply don't have
GBA> enough band width to sort through out the difference between qualified
GBA> and unqualified voices.
Do they need? I, being _the_ person, responsible for entire company, use
the following way:
- state my goal
- listen to proposed solution
- figure out how much can I spend to keep the option of this solution to
be open
- ask the person what _useful_ (having direct Business Value) can he
deliver within the 'open option' budget
- if (s)he can't explain -- he's not qualified
- if he promises to deliver and fails -- he's not qualified
- if he promises and delivers and using gained knowledge is still ;) sure
he can perform his original claims, I go to step 3 again :)
BTW, that's what I propose to _my_ customers.
GBA> Your "vision" of an exec "hiding" may be valid in some domains, but it's
GBA> not one I have experienced in our business.
Well, I'm glad to hear that. Most people, I've seen, who claim to look for
a solution yet failing to do anything towards its are driven by limiting
beliefs and fears. This is difficult case, compared to people, having
Courage to admit that they have a problem to tackle with and doing
_something_ to solve it.
--
Andrey V Khavryuchenko http://www.kds.com.ua/
Silver Bullet Software Solutions http://www.kds.com.ua/edu/
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