Re: Sticking point

"Dale Emery <[email protected]>" <[email protected]>
Newsgroups gmane.comp.programming.extreme-customering
Message-ID <[email protected]>
Hi Susan,

> I don't understand why anyone would be fearful for their job, just
> because they voice their opinions.

I can't say I've ever seen anyone lose their job because they voice
their opinion.  I've seen people moved to unattractive jobs, or
socially marginalized in some way (e.g. no longer invited to
participate in certain kinds of decisions).

In the discussions I've had with colleages, most fear being
marginalized more than being fired.

> VPs and Directors don't understand why the employees are afraid of
> them.

There *is* a power difference in the relationship.  VPs and Directors
can wield their power in a number of ways, and do.

> They don't understand why few people will tell them the unvarnished
> truth about what is going on.  They don't want to be surprised
> later.  They want to be able to do something before it becomes a
> crisis.

I remember one manager to saying, very loudly, "Don't bring me
problems, bring me solutions!"  He stopped hearing about problems for
which people had no solutions.  I also remember that he was later
furious about the quality of some beta release.  "Why the hell didn't
you people tell me about this?!"

Dale



------------------------ Yahoo! Groups Sponsor ---------------------~-->
Get 128 Bit SSL Encryption!
http://us.click.yahoo.com/CBxunD/vN2EAA/xGHJAA/NhFolB/TM
---------------------------------------------------------------------~->

To unsubscribe from this group, send an email to:
extremecustomering-unsubscribe-hHKSG33TihhbjbujkaE4pw@public.gmane.org

 

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.