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Hi Bill,
> > No, I mean you. You can say, as early as you know, "I'm not going
> > to meet this obligation." That gives the people to whom you made
> > the obligation the best chance to find someone else to do those
> > things.
>
> I could, but that's not the way I operate. It's my responsibilty to
> find out as much as I need to before making the committment. Once
> made, it's made and I do whatever it takes to meet that committment.
Suppose you committed to deliver something to your boss at 10am, and
you're driving to work at 9am to deliver it. Now suppose you see a
woman lying by the side of the road, bleeding. Do you stop to help?
Or do you meet your commitment?
> Best case, no issues would come up that I needed to handle and
> things would be running no worse than when I left. But sometimes
> issues that I'm best suited to handle do come up, and, because I'm
> gone, the situation gets worse until I get back to handle them. A
> lot of it has to do with relationships rather than knowledge.
So one way to mitigate that (but probably not eliminate it) is to do
whatever it takes to build your staff's capabilities in those areas.
To me, that's one of the primary jobs of the manager. Maybe *the*
primary job.
Can you see XP, or XP's principles, helping with that?
> > > > If that is predictable, why don't we plan for it, and schedule
> > > > fewer conflicting responsibilities?
> > >
> > > Good question. Perhaps it's as simple as we don't know how to
> > > do that yet.
> >
> > I think it's simpler: If you'll work the hours, the organization
> > sees no reason to reduce your workload.
>
> I think it's more about money. The fewer people you can employ to
> do the same amount of work, the higher your profit margins. The
> better your profit margins, the better your competitive position in
> the capital markets, the more money you can hold in reserve for hard
> times, etc., etc., etc.
Yes, that's more or less what I was getting at. That's the
organization's motivation. I don't know how to do much about that.
So I'll turn to your motivation.
For what reasons do you repeatedly make commitments that you can meet
only by sacrificing yourself and your time with your family?
Can you see XP, or XP's principles, helping with that?
Dale
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