RE: Summing up and moving on (I hope)

"Charlie Poole" <[email protected]> Mon, 16 Dec 2002 17:26:58 -0800
Newsgroups gmane.comp.programming.extreme-customering
Message-ID <[email protected]>
Ron,

> >> > Generally a team does have someone who _coaches_ them to avoid
> >> > these situations if they start to occur. Maybe we need a coach.
> >> 
> >> I suspect that's what Bill has been trying to do.
> 
> > You're right... that was unkind of me.
> 
> Well, I didn't mean that you were unkind, just that you might not have
> considered that possibility. As an XP coach, I could ask people 
> to try things
> together. I might pull them apart in a fight, but mostly I'd not 
> address how
> they speak, but what they test.

What do you do as a coach if the Customer and the developers are
talking past one another and not reaching any mutual understanding.

Charlie Poole
[email protected]
www.pooleconsulting.com
www.charliepoole.org




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