RE: Summing up and moving on (I hope)

Ron,

Speaking on behave of the CIO (which I'm authorized at times), the trust
you speak of is likely different. When he (the CIO) here's a proposal to
make a change in how a process is currently done, it is unlikely he
accept it on face value, without the support of evidence, consultation
with his staff, or his peers. 

He is not "untrusting" in that "you're not telling me the truth," but he
(and his staff) have heard lots of claims of productivity improvement,
faster-better-cheaper over his (our) careers. This is the essence of XP
introduction outside the programmer community - and even inside the
programmer community at times.

The concept of "trust me" it'll produce the results you are asking for
simply will not be heard. Too much is at risk to accept just a
conjecture at face value. We have numerous example of "trust me" turning
into disappointment to proceed without careful consideration and
analysis. 

What does work is evidence, references, working examples (bench marking)
etc. This is then our approach, start small, build credibility, show
bookable benefits, bring in folks who have done this before in similar
industries (hence Raytheon XP/EVMS), attend peer conferences, etc. Over
time (6 months or so), the actions will speak for themselves. P-Charts
show defects being reduced due to PP and 100% UT. Entry to Exit
durations for CMM process show the improvement in productivity of small
iterations in small teams....

Glen B. Alleman

> -----Original Message-----
> From: Ron Jeffries 
> 
> I trust everyone until they give me reason not to. I assume that
whatever
> their
> words, they have a point to make and I try to hear it. And I try to
work
> with
> people who do the same.
> 
> Ron 


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