RE: Lack of end-user interest (was RE: Re: Customers who can't take small releases)

Laurent,

What's next for us is to complete our SOP rewrite and include many of
the XP practices dealing with quality (PP, UT) and delivery (incremental
within the room). As well adapt the Earned Value management tools we use
for the construction and decontamination projects into IT so we can all
speak the same language. Most of the background of EV for software can
be found at
http://www.niwotridge.com/Resources/DomainLinks/EarnedValue.htm. 

The introduction of XP-like practices is taking place through a culture
change process based on Balanced Scorecard and Kotter's "Leading Change"
materials. The adoption process is based on the eight step "loop" of
Kotter:
1. Establishing a Sense of Urgency
2. Forming a Powerful Guiding Coalition
3. Creating the Vision
4. Communicating the Vision
5. Empowering Others to Act on the Vision
6. Planning For and Creating Short Term Wins
7. Consolidating Improvements and Producing Still More Change
8. Institutionalizing New Approaches

For anyone asking the question "how do I introduce XP to the
organization through the C and B-level managers?" this is one approach
that has worked for us.

Glen B. Alleman 

> -----Original Message-----
> From: Laurent Bossavit [mailto:laurent-lQPDYUS/wmpWk0Htik3J/[email protected]]
> Sent: Monday, December 30, 2002 11:31 AM
> To: [email protected]
> Subject: RE: Lack of end-user interest (was RE: [xpAdoption] Re:
Customers
> who can't take small releases)
> 
> > To imply "we're not interested in the end user's opinion" would be
> > incorrect. "The end users have no interest in reviewing the app," is
a
> > better description.
> 
> So I *was* misinterpreting. I'm not sure how, so I'm at a loss for
what to
> say
> next.
> 


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