[ANN] New XPAU Customer Practices Tutorial

Paul Hodgetts <[email protected]> Tue, 01 Jul 2003 19:33:04 -0700
Newsgroups gmane.comp.programming.extreme-customering
Message-ID <[email protected]>
A new tutorial was recently added to the upcoming XP Agile
Universe 2003 conference schedule for Sunday afternoon, August
10th.

The Agile Customer's Toolkit covers a number of customer-
oriented practices that have proven useful in helping
customers prepare and supply a stream of effective stories for
their developers.  While expressed using the language of XP,
these practices can be combined successfully with most agile
processes including XP, Scrum, Lean Development, DSDM, etc.

This is a hands-on, exercise-based tutorial (no boring slide
shows here) where we'll roll up our sleeves together and get
some solid, hands-on experience with a variety of topics:

* Getting a project off on the right foot with chartering and
   business stories;

* Generating testable project strategies and feature plans;

* Strategic (release) and tactical (iteration) planning, with
   coverage of investment and resource commitment issues;

* Obtaining feedback through tracking and retrospectives, and
   applying that learning to evolve project plans;

* Complexities in customer teams, including multiple end-user
   constituencies, multiple stakeholder interests, coordinating
   multiple story streams, and utilizing customer proxies;

* Integrating quality assurance and project management with
   the customer team;

* Story writing strategies, including using stories and use
   cases together, sagas (long-running stories), and depth and
   breadth story breakdown and planning.

So whether you're a customer, or a developer, coach, or manager
who would like to help your customers improve their practices,
this tutorial will provide you with a variety of new practices
and tools to apply to your projects.

If you haven't yet registered for XP Agile Universe (shame on
you!), you can find all the relevant information at:
   http://www.xpuniverse.com
If you have already registered, there's still time to adjust
your tutorial schedule.  ;-)

The Agile Customer's Toolkit is tutorial number 16, whose info
you can find at:
   http://www.xpuniverse.com/schedule/T16

(My apologies if you've received multiple copies of this
announcement.  With the proliferation of agile mailing lists,
it's difficult to choose a set to cover the various interests.)

Best regards,
Paul Hodgetts
Presenter, The Agile Customer's Toolkit


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