Teams Leaders what are they, and do we need them? - Extension from Re: [xpAdopti
"Mary Poppendieck <
[email protected]>" <
[email protected]>
Sat, 22 Feb 2003 04:10:35 -0000
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gmane.comp.programming.extreme-programming.adoption |
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<[email protected]> |
I once took a management class at 3M in which leadership was taught
through a very interesting case study technique. We were given a
true story which got to a certain point, and then asked to choose a
course of action. Depending on which course we choose, we'd get in
a group with other managers who had made the same decision and
then `defend' our decision to the class. Then the case study
continued, and we would see which group had made the `right'
decision according to the case study. The case study ended up with
the successful introduction of Post-it notes, but you had to make
all the right choices to get the right leadership in place so that
it could happen.
About half of the class always ended up on `my' side, and the other
half always ended up on the other side. Our side always made
the `right' choice according to the case study. Half of the class
was upset by this, the rest of us learned how we were expected to
manage. I don't think that many minds were changed, but those of us
who tended toward encouragement, delegation, and risk taking learned
that these were expected corporate behaviors.
What I took away from that class is that about half of the managers
at my company could be trusted to act as leaders, and half as
managers a ratio validated over my years at the company. In my
experience, it didn't matter if you were in IT or other areas, the
ratio held. In other companies, I have found the ratio of leaders
to managers to be lower, which I attribute to a culture which does
not teach people how to lead or reward them for doing so.
Mary Poppendieck
--- In [email protected], "Dale H. Emery" <dale@d...> wrote:
> Hi Steve,
>
> > Is it really that rare for a manager to also be a leader
>
> More than half of my managers (and higher-ups with whom I had
> regular contact) have been leaders. There were a one or two of
> those that /I/ didn't want to follow, but they did have a
> definite following.
>
> And fewer than half of the non-leader managers were good
> managers. The rest seemed primarily concerned with the illusion
> of progress.
>
> Dale
>
> --
> E-mail: dale@d...
> Web: http://www.dhemery.com
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